mas.satriyo Posted August 23, 2016 Report Posted August 23, 2016 the 'Log In' link at services list just open new tab, not open cpanel login page tested using cpanel 11.58
Michael Posted August 23, 2016 Report Posted August 23, 2016 Sounds like the hostname or something is incorrect unless cPanel has updated and changed how something works?
Paul Posted August 23, 2016 Report Posted August 23, 2016 If the user changes their password in cPanel then it won't work because Blesta doesn't have the right password. We need to use their new API for single sign on to improve this. Michael and Abdy 2
Abdy Posted August 23, 2016 Report Posted August 23, 2016 Probably the user has changed the password in cPanel. Michael 1
mas.satriyo Posted August 29, 2016 Author Report Posted August 29, 2016 On 8/23/2016 at 8:29 AM, Licensecart said: Sounds like the hostname or something is incorrect unless cPanel has updated and changed how something works? Expand On 8/23/2016 at 9:00 AM, naja7host said: It work for me . Expand On 8/23/2016 at 3:09 PM, Paul said: If the user changes their password in cPanel then it won't work because Blesta doesn't have the right password. We need to use their new API for single sign on to improve this. Expand i don't know why the problem happens, but it's already solved itself and i did nothing On 8/23/2016 at 4:06 PM, cyandark said: Probably the user has changed the password in cPanel. Expand @Paul, @cyandark, blesta official cpanel module and cpanel extended module doesn't know the difference between 'Suspend' and 'Terminate' I've just suspended a client's cpanel service but Blesta Terminate (delete) the service from my cPanel server it's gone and he (client) got mad at me lucky i have backup
Blesta Addons Posted August 29, 2016 Report Posted August 29, 2016 On 8/29/2016 at 1:35 PM, mas.satriyo said: blesta official cpanel module and cpanel extended module doesn't know the difference between 'Suspend' and 'Terminate' I've just suspended a client's cpanel service but Blesta Terminate (delete) the service from my cPanel server it's gone and he (client) got mad at me lucky i have backup Expand is not true , we are using cpanel module, and supend is suspending the account, not terminating . for cpanel extended i have not tested or used . Michael 1
mas.satriyo Posted August 29, 2016 Author Report Posted August 29, 2016 On 8/29/2016 at 1:58 PM, naja7host said: is not true , we are using cpanel module, and supend is suspending the account, not terminating . for cpanel extended i have not tested or used . Expand it's weird because it's not only happens once, i try to create some dummy accounts and suspend them all of them are terminated i'm using whm 58 btw,
activa Posted August 29, 2016 Report Posted August 29, 2016 you are using the the cor cpanel module ? what is the content of the module logs ? can you paste it here ?
Paul Posted August 29, 2016 Report Posted August 29, 2016 On 8/29/2016 at 1:35 PM, mas.satriyo said: @Paul, @cyandark, blesta official cpanel module and cpanel extended module doesn't know the difference between 'Suspend' and 'Terminate' I've just suspended a client's cpanel service but Blesta Terminate (delete) the service from my cPanel server it's gone and he (client) got mad at me lucky i have backup Expand I don't see any possible way a suspend action would result in a cancel request. The only thing I can think of is that you may have selected Cancel by mistake. If you think this is a bug, we would need steps to duplicate. The content of your module logs may be helpful, but I suspect they will look like a normal cancellation request. Michael 1
Abdy Posted August 29, 2016 Report Posted August 29, 2016 On 8/29/2016 at 1:35 PM, mas.satriyo said: @Paul, @cyandark, blesta official cpanel module and cpanel extended module doesn't know the difference between 'Suspend' and 'Terminate' I've just suspended a client's cpanel service but Blesta Terminate (delete) the service from my cPanel server it's gone and he (client) got mad at me lucky i have backup Expand cPanel Extended works fine. IDK why you have this problem.
mas.satriyo Posted August 30, 2016 Author Report Posted August 30, 2016 On 8/29/2016 at 6:34 PM, cyandark said: cPanel Extended works fine. IDK why you have this problem. Expand i got this error while trying to add new server Oh noes! Undefined variable: ip on line 130 in /home/supermikrocom/my.hostmikro.com/blesta/components/modules/cpanelextended/api/cpanel_api.php this error while trying to change package status Undefined index: meta on line 978 in /home/supermikrocom/my.hostmikro.com/blesta/components/modules/cpanelextended/cpanelextended.php
Blesta Addons Posted August 30, 2016 Report Posted August 30, 2016 You have error reporting set to -1 in blesta config . Change it to 0 . This errors will not shown .
mas.satriyo Posted August 30, 2016 Author Report Posted August 30, 2016 On 8/29/2016 at 6:34 PM, cyandark said: cPanel Extended works fine. IDK why you have this problem. Expand got this problem with cpanel root user works nice with reseller account On 8/30/2016 at 5:16 AM, naja7host said: You have error reporting set to -1 in blesta config . Change it to 0 . This errors will not shown . Expand thanks @naja7host, one of my staff enabled error reporting after moved to aws last saturday
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