alleyoopster
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Posts posted by alleyoopster
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I wanted to check in and see if there was anything new with this. I also notice that if a non client tries to order a domain it is only ever presented in GBP. Currencies selection is not an option. I can confirm that the package has a selection of manually entered prices in various currencies (I never could get it to automatically convert, but that is another thread) and the order form has all currencies selected.
I can select the domain names page after searching for a domain and it will show a drop down of currencies, but whatever I select the page remains in GBP
many thanks
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That's why the client orders it in their "currency".
There are often times when I would have a call from a client and add a service for them. How would I do this and bill them without having to work out the exchange rate manually invoice them?
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The admin site only does the default price as stated above.
This results with the client being invoiced in an alien currency. This would never be the desired behaviour.
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You don't need to set different currency it does it by the dropdown & exchange rates. And if you are using GBP as default and don't change the currency via the dropdown the other currency prices won't show.
As I said the dropdown is sometimes working, sometimes not.
The order form is one issue and the Add Service as an admin is the other and the main issue at the moment, though I think they maybe linked.
That is what I expect to happen, to set a GBP price (which is my default) for a domain and then each client will get invoiced in their own currency which is converted at the exchange rate. I have used Clientexec and WHMCS which has moulded my experience of how this should work. Looking at the video (link in first post) and setting it up as suggested, it does not seem to work this way. The order form does seem to work sometimes, but my main test and what I really want to get working is to be able to Add Service to a client when I am logged in as administrator and see them invoiced for the service in their preferred currency. I think it either a config issue, something I am doing wrong or it just isn't possible with the current version. What actually happens is the price used is the Term Price which is GBP. I believe this is the same behaviour for all package types, but certainly for domains.
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I don't see it on yours or mine...
It's a couple of screens in after checking for domain name. (I'm testing with africa.com and is the only one I have setup with multi currency, all the others have defined prices in all currencies)
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You're looking in the wrong place for the currency it's in a dropdown box above the content.
I'm now getting inconsistent results. When I first tried using the dropdown above the content nothing changed. I tried again and it worked. I have tried a 3rd time and once again would not update content. I tried on 2 browsers.
Would you mind looking at a temporary order form and see if it behaves for you? africa.com is the one to test as it has only GBP price/term set .
Maybe this problem relates to the problem of manually adding a service also. It seems something in my config is not happy.
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Invoices for new services are created in the currency of the selected term/pricing.
Is Blesta able to convert the default currency (entered in term/pricing) to the clients currency when an admin adds a service? I would like the clients invoice to be in EUR. At the moment if I add a service for a client manually as admin the invoice is in GBP - which is not the clients currency. (If I manually change the invoice after adding the service it does not convert, it just changes the currency keeping the same amount. )
What you could do is allow EUR to be accepted on the order form so that they can select that currency, which would then perform the pricing conversion and allow them to checkout in EUR.
I have EUR accepted on the order form as per:
Only GBP is an option on the order form:
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Hi,
On an order form I tried with nobody logged on, admin and a client with EUR preferred currency. All give the same result.
As an admin should I not be able to click on a client and add a service that will then be in the clients preferred currency as per the screen shot (second from last)?
Teamviewer may work, but I have run out of time tonight, so I'll get back to you with that - thanks for the offer.
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That only works on new orders on the client side, they would probably have to ensure the dropdown says AUD. but yeah it works as long as you don't add it in the admin area. Some of our customers use GBP, EUR, INR.
Not sure we are talking about the same thing. This is the clients preferred currency which I don't believe should change randomly to AUD. It should never change unless specifically modified.
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Changing the invoice doesn't change the currency for future uses. Orders on the Admin side use the default currency.
What changed was the client's preferred currency from EUR to AUD. No invoicing was involved. I suspect it was a problem with the form that set the preferred currency to AUD
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Hi,
I think I must be missing something so I have taken shots of all screens I am using to be clear. The client order form and the client "Add Service" (bottom 2 shots) only gives GBP the default and I am expecting it to be in the clients preferred currency of EUR.
thanks
Client's preferred currency:
Currency Setup:
Package set to default currency and only option:
Add service only shows GBP in drop down:
Order form only gives GBP as an option: -
Hi,
I ran into a similar problem some time ago and ended up having to not use multi currency and manually defining packages in each currency. Now After watching http://www.blesta.com/2012/05/04/blesta-3-0-currencies-video/ I tried to set up my packages to use multi currency.
Steps:
- Current Setup: I set the default currency at GBP and Use Package Pricing for New Services Only ? Unchecked.
- Create Package: I then added a package for a domain specifying the default currency at 10.00 GBP for 1 year and saved. My understanding as per video is that if there are no other currency used then it will convert to the required one for the client.
- Client, New Service: I then tried adding a package to a client with EUR as default currency, but the package only shows up as GBP and does not bill in EUROS.
Expected behaviour: The currency is offered and billed in the clients currency not the package currency.
many thanks,
Dan
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I just experienced a client's default currency changing from EUR to AUD out of the blue. I Had previously changed the currency from USD to EUR and which held. After this I had changed the email address of the user and it was sometime after this I noticed the client was now set to use AUD.
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That was the problem
- the files did not get overwritten. I used rsync to make sure and all is good now.
Just as a note - the database version in the settings table is now 3.6.0-b1. So, if I try to upgrade through CLI now I still get prompted to upgrade from 3.6.0-b1 > 3.6.1. Same as when it was 3.4.0 > 3.4.2Blesta CLI Upgrader ---------------------------------------- Upgrade from 3.6.0-b1 to 3.6.1? (Y/N): N
However, all is good. Thanks for your time Mike and for the fix Tyson.
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thanks for your reply
Yes, sorry (corrected)You mean a reply from site5?
I was only aware I got community support. Are you saying Site5 should support me for problems with Blesta?And what blesta support they are supposed to support and then you have the community support on the forum.
I could try another hosting provider. Can you suggest one?
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Hi,
I had a reply from Site5:
This is quite strange as there is no caching whatsoever. Did you try to flush your browser caches, perhaps this is a local issue.
I don't believe going for a VPS would be of much help, just as starting fresh with a new install. If this is an option for you, it is recommended to give it a go.
Other than this, there is absolutely nothing that would ever prevent this script from upgrading as it is fully compatible with our server setup.
I strongly advise asking Blesta support for indepth review of the issue, if it persists.
Hosting Blesta on a VPS is not an option currently due to the additional costs of the VPS and the Blesta license, which is currently part of a reseller account. Resorting to a backup exhibits the same problem. This leaves me 2 options - I use a different Billing Solution or I try and do a fresh install and then try and restore the data. Is there a procedure for this - can it be done relatively easily?
Many thanks
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If they can't help I would recommend you start fresh on a VPS, as you manage the environment.
Are there any other options I can look into before going down this path? Site5 have confirmed that there is no caching. Could it be something else?
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There is no caching software at server level here at all, if there is any caching software or plugins, it would be something you installed through your CMS (for plugins) or your dns records (for CloudFlare)
Your nameservers aren't CloudFlare's, so you don't have a full account there. Though you could have activated it through cPanel for your domain name - check in there under the CloudFlare section.
If you need anything else at all, please let us know.
I don't have Cloudflare. so it looks like there is no caching at all.
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OK - I've opened up a ticket with them and I'll get back to you with that
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I'm running on Site5 shared hosting and no caching software runs as far as I am aware.
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Hi,
I'm having trouble upgrading from 3.4.2 > 3.6.1
I've downloaded 3.6.1 full version and copied overwriting the files.
When I go through the web upgrade it goes through and confirms an upgrade, but the footer still shows 3.4.2. I tried the cli upgrade and it prompts me to upgrade from 3.4.0 > 3.4.2 I say yes and it confirms finished. The footer still shows 3.4.2 and the database the version is showing as 3.4.0 (database_version key in settings table)
Any ideas?
thanks
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Is there any update on this issue?
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Is there any progress with the ZAdomains module?
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Hi alleyoopster
Sorry to hear that we werent able to assist in creating a module for Blesta. If there is enough demand for a module then we will most certainly look into this, the alternative is use our api as you mentioned.
Im not too sure how many other users use blesta and zadomains.net for their epp domain management - perhaps we could get some numbers?
I had some conversations with support at ZAdomains support about this and mentioned that the API only has Domain_Delete,Domain_Select, Domain_SelectAll and Domain_SelectAll_ByContact .
I am not a developer, but I understand it would need actions such as:
Register Domain
Transfer Domain
Renew Domain
Release Domain
Delete Domain
Modify Contact Details
Get EPP Code
Get/Save DNS Records
Get/Modify Nameservers
Register Nameserver
Modify Nameserver
Delete Nameserver
Get/Save Email Forwarding
Domain Cron Synchronisation
Your WHMCS API uses ioncube and I couldn't glean much from it.
As Mike said, you would certainly benefit from having a presence with Blesta. As far as I am aware there are currently no other co.za registrars that have modules with Blesta. You could be the first.
Domains Not Showing All Currencies
in Support
Posted
ADMIN
Editing the order form:
Type - Domain and Other selected
Package Group - Domain Names
Currencies checked - EUR, GBP, USD, ZAR
DOMAIN LOOKUP
Check Domain Availability has no currency selection drop down at all (using standard wizard template)
If I skip and order other items, I then click on package Domain Names I have a drop down, but it does not change the currency. Stays in GBP