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HI, Sorry , I just can't get this task to stop loading in the webui no matter what I do, Ive disabled the job, disabled cron , restarted it just keeps running, I've also used the standard email address. As far as I know mailparse is installed: root@blesta:~# grep -i mailparse /etc/php5/cli/php.ini extension=mailparse.so root@blesta:~# grep -i mailparse /etc/php5/fpm/php.ini extension=mailparse.so root@blesta:~# locate mailparse.so /usr/lib/php5/20121212/mailparse.so root@blesta:~# Error reporting is also now enabled but I don't see any more details anywhere, where should I be looking ? See current cron output: PHP Notice: Constant HTACCESS already defined in /var/www/XXXXXX/htdocs/lib/init.php on line 44 PHP Stack trace: PHP 1. {main}() /var/www/XXXXX/htdocs/index.php:0 PHP 2. include() /var/www/XXXXX/htdocs/index.php:17 PHP 3. define() /var/www/XXXXXX/htdocs/lib/init.php:44 Attempting to run all tasks for XXXXX Attempting to apply credits to open invoices. There are no invoices to which credits may be applied. The apply credits task has completed. Attempting to deliver invoices scheduled for delivery. No invoices are scheduled to be delivered. The deliver invoices task has completed. Attempting to provision paid pending services. The paid pending services task has completed. Attempting to unsuspend paid suspended services. The unsuspend services task has completed. Attempting to process renewing services. The process renewing services task has completed. Attempting plugin cron for order accept_paid_orders. Finished plugin cron for order accept_paid_orders. All tasks have been completed. Attempting to run all system tasks. All system tasks have been completed. See the job issue attached: Regards, Daniel

HI, Yes there is a firewall, not on the server, the VM is behind an ASA firewall, IP any any outbound is allowed, only inbound ports are restricted. Regards, Daniel

Hmmm interesting, the email 5 minute check job under automation seems to be stuck, note the other 5 minute checks are running normally see attached

Is there an email import log or similar ? I'm basically using the exact same settings as our whmcs install which we are trying to move away from Regards, Daniel

Hi, Yes outgoing is working, see attached settings. No firewall, blesta is hosted on our own servers Regards, Daniel

HI, I can't see any errors, but again I don't really know where to look. I'm happy to use any method, I just can't seem to figure it out, I'm not using any panel, just google apps hosted email domian Any help would be great Regards, Daniel

HI, I've setup a support department, using google apps for email, set to IMAP with the attached settings. I have an email reply from a ticket (from a client email) but it's not pulled into blesta ? How can I troubleshoot this ? Regards, Daniel

OK I found the issues root@blesta:~# php -v PHP 5.5.21-1+deb.sury.org~trusty+2 (cli) (built: Jan 26 2015 19:57:37) Copyright (c) 1997-2014 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies with the ionCube PHP Loader v4.7.3, Copyright (c) 2002-2014, by ionCube Ltd., and with Zend OPcache v7.0.4-dev, Copyright (c) 1999-2014, by Zend Technologies with Xdebug v2.2.5, Copyright (c) 2002-2014, by Derick Rethans ioncube was enable for the web but not for the cli I had to add the below: zend_extension = /usr/lib/php5/20121212/ioncube_loader_lin_5.5.so into /etc/php5/cli/php.ini as it already existed in /etc/php5/fpm/php.ini Regards, Daniel

Running in root's crontab */5 * * * * /usr/bin/php /var/www/xxxxxxx/htdocs/index.php cron Regards, Daniel

Hi, I"m very new to blesta, I've almost got everything setup, just need to find out why I"m getting these errors after every cron run PHP Notice: Constant HTACCESS already defined in /var/www/portal.xxxxx/htdocs/lib/init.php on line 44 PHP Stack trace: PHP 1. {main}() /var/www/portal.xxxxxx/htdocs/index.php:0 PHP 2. include() /var/www/portal.xxxxxx/htdocs/index.php:17 PHP 3. define() /var/www/portal.xxxxxx/htdocs/lib/init.php:44 Site error: the file <b>/var/www/portal.xxxxx/htdocs/app/app_model.php</b> requires the ionCube PHP Loader ioncube_loader_lin_5.5.so to be installed by the website operator. If you are the website operator please use the <a href="http://www.ioncube.com/lw/">ionCube Loader Wizard</a> to assist with installation. Ubuntu 14.04 LTS running nginx see below some more details root@blesta:~# php -v PHP 5.5.21-1+deb.sury.org~trusty+2 (cli) (built: Jan 26 2015 19:57:37) Copyright (c) 1997-2014 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies with Zend OPcache v7.0.4-dev, Copyright (c) 1999-2014, by Zend Technologies with Xdebug v2.2.5, Copyright (c) 2002-2014, by Derick Rethans root@blesta:~# updatedb root@blesta:~# locate ioncube_loader /usr/lib/php5/20121212/ioncube_loader_lin_4.1.so /usr/lib/php5/20121212/ioncube_loader_lin_4.2.so /usr/lib/php5/20121212/ioncube_loader_lin_4.3.so /usr/lib/php5/20121212/ioncube_loader_lin_4.3_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_4.4.so /usr/lib/php5/20121212/ioncube_loader_lin_4.4_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.0.so /usr/lib/php5/20121212/ioncube_loader_lin_5.0_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.1.so /usr/lib/php5/20121212/ioncube_loader_lin_5.1_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.2.so /usr/lib/php5/20121212/ioncube_loader_lin_5.2_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.3.so /usr/lib/php5/20121212/ioncube_loader_lin_5.3_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.4.so /usr/lib/php5/20121212/ioncube_loader_lin_5.4_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.5.so /usr/lib/php5/20121212/ioncube_loader_lin_5.5_ts.so /usr/lib/php5/20121212/ioncube_loader_lin_5.6.so /usr/lib/php5/20121212/ioncube_loader_lin_5.6_ts.so /usr/local/ioncube_loaders_lin_x86-64.tar.gz root@blesta:~# Any help I could get would be great Regards, Daniel