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Jason Ryan

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Posts posted by Jason Ryan

  2. [Components] Html Invoice

    in The Marketplace

    Posted

    On 9/28/2019 at 8:17 AM, Blesta Addons said:

    Hello Sir

    if i remember well i have updated the components, but i'm not sur if the guys has added it to the download section, let me check for you .

    Edit : Hello again, i found that the plugin was updated already to 3.1.

    Edit 2 : i see that you claim about cronjob delivery, sorry for the misunderstanding, i will try to produce it, i have tested the manual delivery and it work for me, i will let the components active to see the error logs . do you have any error logs for this cron?

    I couldn't even force manual delivery on invoices, it was just getting stuck until I disabled or switched to the default. The only errors showing in the logs were pointing to app_controller.php.

  3. [Components] Html Invoice

    in The Marketplace

    Posted

    On 9/16/2019 at 5:39 PM, Blesta Addons said:

    We have not tested with 4.6 yet . we will do it soon and release a update .

    Hello -

    I haven't been able to use this plugin (which I have paid for) for some time now because it is behind on compatibility with newer versions. No offense, but I would think that because you specifically develop plugins and add-ons for Blesta that you would be more on top of new releases and making sure everything you sell is compatible with these newer versions when they are released? All of my clients got used to the old version that displayed the invoice right in the Client Dashboard and have been reverted back to the old way of downloading PDFs. When do you expect to have a working version of this ready to go? Or should i just request a refund and just stick with what I have now?

    Thanks

  7. Is mcrypt Still Required Beyond PHP 7.1

    in Support

    Posted

    1 hour ago, Blesta.Store said:

    You should be fine on PHP 7.2 I use it I don't think it has Mcrypt I could be wrong though.

    Guess I will wait to see what Paul says just to make sure. Mcrypt isn't bundled with PHP after 7.1 so you would have to do some workarounds just to install it. Don't want to go through the hassle of having to revert everything back if it doesn't work out.

    Thanks.

  9. Missing client_data directory

    in Support

    Posted

    5 hours ago, Tyson said:

    Blesta doesn't come with a ClientData plugin, which explains why it was not in your new installation of Blesta.

    It looks like your ClientData plugin is a third-party plugin from @Blesta Addons. You should contact him if there are any compatibility issues.

     

     

    Ah, it makes sense because I saw that the guy who originally developed the client theme I am using posted in that same thread. Thank you @Tyson

  10. Missing client_data directory

    in Support

    Posted

    Hello -

    I setup a brand new install of Blesta 4.6 and configured some stuff similarly to my production site running 4.3.2 to test out my custom client theme and I found that in my dev environment, a directory "client_data" was missing from my plugins directory. Does anyone know what plugin this directory is/was associated with? Was it absorbed into another plugin in a recent update or something? My client theme is trying to pull data from it like "number of open invoices" and "number of open tickets". Here is some example code: 

    $this->Javascript->setInline('
	$(document).ready(function() {
		fetchSupportManagerTickets("open");
	});

	function fetchSupportManagerTickets(status) {
		$(this).blestaRequest("GET", "' . $this->Html->safe($this->base_uri . "plugin/client_data/client_main/count_tickets/open/") . '" + status, null, function(data) {
			if (data)
                $("#count_tickets_user_open").html(data);
            },
            null,
            {dataType:"json"});
	}
');

    Just wondering if this has to be rewritten for compatibility with 4.6. As a test, I copied over the "client_data" directory to my dev environment and it was then able to pull the necessary data and display it in the client area, so I am scratching my head. Any insight would be appreciated.

    Thanks

  11. Dev Environment Setup

    in Support

    Posted

    3 minutes ago, mrrsm said:

    Assuming you purchased an owned license directly from Blesta you are entitled to 1 dev license to use only on a non production system.

    If you did purchase an owned license directly from Blesta just open a support ticket and they will get you setup.

    Purchased a Lifetime/Unbranded license directly from them, I'll submit a ticket. Thanks.

  12. Dev Environment Setup

    in Support

    Posted

    Hey -

    I have a license already and have been using Blesta for some time now. However, I do have a custom client theme and my Blesta version is 4.3.2. Is it possible to download Blesta and set it up in a test environment locally so I can test my client theme to make sure it is compatible or if I have to make changes so it is. What is the process for this?

    Any insight would be helpful. Thanks.

  15. Lutfi Cloud - Blesta Client Template & Hosting Template

    in The Marketplace

    Posted

    12 minutes ago, lamlai said:

    This seller is not good. You should not buy from him. This theme bug a lot, operation is not stable, lack of security. I recommend waiting until the next update when he publishes.

    What bugs have you found? Are you saying that there is bugs with updating to 4.4.x?  I have been using it over a year now without issue. The only issue I have found was in the Order Form and that was quickly fixed by him the following day.

  21. Cpanel & Backup Restore Question

    in The Lounge

    Posted

    Hello all -

    I recently set up a dedicated server through Fast Comet with Cpanel and started migrating all of our client's websites over to it from Siteground's shared hosting. Does anyone know what the Backup Restore plugin that Siteground is using? The default Backup function in Capanel is lame and I kind of liked what SG has, here is a screencast of what it looks like:

    https://screencast.com/t/x8av3Muh0

    I've done a bunch of searching but I cannot find out what this is called or if it is even obtainable to use in my own Cpanel. Any ideas?

    Thanks

  23. Multi-Company: Are user registrations shared or completey separate?

    in Support

    Posted

    14 hours ago, Paul said:

    To be clear, what are you asking for exactly?

    1. Ability for a single login to have access to multiple companies (Same user/password, client can "switch" companies like Admins)? *or*
    2. The ability to create a new user/pass (which could be the same) for each company? In other words, the login is tied to the company.

    Both of these options would maintain separate client records/profiles, meaning that they would not see services on their profile for all companies. They would have to login at the right place, or use a company switch feature like admins. Thoughts?

    I personally would like to see #1 happen. As mentioned, being an agency that manages multiple accounts for clients, two of the best platforms that showcase this type of functionality is Vimeo & Google. I can sign in with a "single" username and password and access every company through that single login. Then in the account dropdown, just have an option to switch companies - https://screencast.com/t/Izqzuv14DTNd
     

    13 hours ago, Mariano said:

    Hello Paul,

    Thank you for your answer. Something similar to option 2 is what I mean. The ablility to create a new user for each company using the same username (can use diferent passwords). Not a switch between companies or something like that. Just to be able to use the same username in any of the companies. Not related profiles. Just individual accounts in each company (just in case someone tries to use the same username in another service). 

    What i think, If someone registers using the same username in company A and company B, needs to login in company A to access the services in company A, or login in company B to access the services in company B. Is more, if someone uses the username "example" in company A, maybe another person uses the username "example" in company B. So they are diferent person that don't have to share anything.

    To sum up, the same username (same person or not, same password or not) can exist in all companies. Access every company separated. Profiles are not related each one. Not switch betwen companies.

    All this for the customer users. Staff users work perfect just as they work.

    Thank you.

    Regards.

    Letting someone create username "example" at Company A, then letting someone completely different use that same exact username "example" at Company B - you're asking for a whole world of trouble and it would be super confusing to account managers that handle the accounts. Then what happens if username "example" at Company A wants to sign up for Company B - but now they have to create a whole new username and password because someone already used it, right? How is that making it easier?

    Profiles are not related each one. Not switch betwen companies. <-- Then you are simply asking to create a new account for any/every company? Isn't this the default behavior right now or am I missing something?

  24. Multi-Company: Are user registrations shared or completey separate?

    in Support

    Posted

    42 minutes ago, WebhostingNZ.com said:

    Hi @viablethought

    How would you see that working?  Logging in with the same username (email or username) but having access to 10 different accounts, how would they select which account they wanted to log into at the time?  This thread was about the same client on multi companys so at least it would know which account to log them into not about one provider wanting the same user to log into 10 different accounts.

    Changing the database to allow same email address to be used for different companies wouldn't be too hard but I think what you are suggesting viablethought is more like a master account that has access to sub accounts.  Maybe that could be put as a feature request?   Create a contact with the ability to add which accounts it has access to.  When they log in they could be directed to a landing page where they select the account they want to log into.... come to think of it you could probably code up something to do that yourself anyway

    My suggestion is no different then how Vimeo, Stripe, Buffer, or dozens of other applications do it. Basically assigning Team Memebers to your account to let them manage it. Heck, even Facebook has been doing this forever with Tiered Page Roles. Company A has their own account, Company B assigns them as a "Team Member" or "Page Admin", then Company C signs up and also assigns Company A as a "Team Member" or "Page Admin". Vimeo Example: https://screencast.com/t/cCXsrYPH8hM

    As for the "two company" thing, I never really understood the "use case" for that in Blesta, but I am not using it for what it was designed for I suppose. The only logical thing that I can think of from a UX perspective would be to have a dropdown on the login screen for someone to select which "Company" they wish to log into, and be redirected to upon logging in.

    Another example would be like Harry & David's website

    If you notice across the top of the site, they own several e-comm shops and I am curious to know if you create an account on one, if your same email & password work across all of those company sites. Similar logic here with having a single login to gain access to multiple companies.

     

  25. Multi-Company: Are user registrations shared or completey separate?

    in Support

    Posted

    Hello -

    I just wanted to jump in here because I too have a similar request because we work with a few different marketing agencies who require access to multiple client accounts, however it is clear that using a single email address is impossible across multiple accounts, however this would be great if it were implemented. Given the fact that it doesn't work this way and each "contact" username has to be unique, if said marketing agency has 10 clients they work with to handle support and/or billing, then we have to create 10 unique usernames for them and it becomes cumbersome to keep track of.

    I was actually coming here for this very thing, good to see that others are requesting similar functionality :)

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