TDBilling

Yes I am using universal. Will play with the email to see what causes it.

Left the welcome email blank and the product created without any issue.

basic product description. It is not a hosting product. I am using some of the tags in the welcome email. The description does have bullet points, !, ?, @, and commas.

Not sure I understand the form of the question. I am just adding text. Web site addresses and email addresses are in it as well. Is that what you're asking?

adding a new product using packages > create package. Entering welcome email and description.

457 now after doing that

Took an @ out of an email address in the email that gets sent and now I am getting 476

Took out a bunch of commas (seems a bit foolish if commas dont work in descriptions) and the error is now the same with the exception of the end number. We are not at 473

Anyone know what is causing this error and how I fix it? Template parse error: unexpected character in filters : "." at 474

Mine is 100% not in use. I imported over from WHMCS and the monthly cost is not in use at all. I have switched the plan that was on it to a custom restricted package. I need to keep the annual fee for my silver package but not the monthly. Just need a way to delete the monthly fee.

Any way to just do it in the database to remove that price only and keep the annual?

I am trying to remove a monthly price from a package and only have annual. I have no clients on the monthly price any longer but it is telling me I cannot modify the price: The term could not be removed because it is used by one or more services. Any ideas?