Timothin

This email isn't being generated although it is enabled. No log on Cron > Emails. Couldn't find anything on search so any help would be good. Thanks!

This issue keeps happening every time I create an invoice. Any idea what it could be?

nvm

Yes, they have status of 'Sent' but in the "Invoice Delivery" no "Date Sent" was ever recorded so it kept looping.

So as stated before, it added the credit even though it displayed the error when I first tried to add credit to clients account then credit it on the invoice. After reading your message though, you are correct, that there was only one partial payment. I did not notice the "Amount to pay". This seems a bit confusing and maybe a bit redundant with there already being a slot for payment amount atop, which is probably why I overlooked it. This would probably fix my issue though. Thanks for explaining it! Things like this are always a pain when its a little thing..hehe. Thanks again!

Yes, they were being sent by email. In the Tools >> Logs >> Invoice Delivery, the Date Sent was blank. So the Tools >> Logs >> Email was full of emails being sent every 5 minutes of the same invoice being created, over and over again. The invoice wasn't being generated every 5 minutes but the email was getting generated every 5 minutes and sent.

.....can you elaborate?..plz?

I was able to fix this by adding an invoice sent date via mysql. Hopefully this was a onetime thing.

I'm also unable to add a credit to invoice. I get same message. CORRECTION: I got the warning but the credit was applied.... hmm

I have an invoice of $80 that needs to be paid. Client paid $45 through offline. I want to record payment of $45 but when I try to, i get the following error: One or more Amount to Pay values could not be applied to the specified invoice. Ensure that the Amount to Pay does not exceed the Amount Due on the invoice, that the invoice is open, and the sum of the Amount to Pay values do not exceed the Payment or Credit Amount. Any one able to offer an idea to fix this? Thanks

Monthly, date renew is dec. 31 2018 for one and jan 14 2018 for the other. The added is dec 15 and dec21 2016.

I have two invoice deliveries that the date sent didn't get updated so every 5 minutes the clients are being sent the invoice over and over again. The invoice is being generated over and over again as well to be sent. Any ideas on how to stop this or fix this? Thanks

I was wondering if anyone could provide some insight into why my outgoing mail for support tickets isn't getting overridden with the proper department email address? Support@ should override my outgoing@ when my support department responds. (yes i have the check mark marked in department settings) Thanks!

I was able to get this to work. Just for those looking for solutions later on: imap seems to work best, make sure mailparse is installed, ports are correct AND that gmail is enabled for "less secure apps".

Hello! I am trying to setup my support departments with their own gapps email. I've done what I've found on some of the posts but no luck. Is there a place where i can see if its a port issue, wrong password, and/or anything else? When I check my logs, I see nothing helpful. I'm doing IMAP as from what i've found on here, it seems to be the easiest/only confirmed one working. host: imap.gmail.com port: 993 | SSL box name: INBOX does default priority matter? Any help? Thanks!

what is a db? I kid, I was afraid that it was gonna end up in a db modification. Thanks for the suggestions. Seem to have worked.

Thanks, I've done that. There's no "activate" button. Unless I'm overlooking it? All I see is a "save" button with " The status of this service is currently In Review and must be changed to Pending before it can be activated. This can be done through the Orders widget on the Billing Overview page using the Order plugin, or by a third-party plugin responsible for managing orders." at the top.

Hello, I just migrated from whmcs to blesta and noticed a lot of my domains are in the "In Review" section. Problem is, when I go to orders widget, there is nothing there to accept. These are active domains that need to be set as active. Any suggestions?