koyama
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Posts posted by koyama
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Reply from Hosting provider was as follows.
"You are a reseller, so root access would never be given.
We suggest contacting Blesta support and letting them know you have a reseller account, not root access."
Should I give up on using this hosting provider's reseller account?
Or do I still have other worthy things to try? -
Thank you.
But, ...I think I don't have root access to the WHM server.
Because the following message was displayed.
"WARNING: The API Tokens with ACL restrictions feature is experimental."What should I do in this cases?
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Thank you.
I saw Tools > Logs: Module tab.
I attach a figure.
"Success" is displayed.
However, Output has the following display.
{"package":[]}Does this indicate that I am not using "Root" users?
I am a Cpanel reseller, so I can not possibly use "Root" users. ( Am I wrong? )
Originally, I think whether selecting "Standard" or "Reseller" is an item of "CPANEL Package".
I also examined ACL.
ACL
https://documentation.cpanel.net/display/DD/Guide+to+WHM+Plugins+-+Access+Control+Lists
Guide to WHM Plugins - Access Control Lists
Access Control Lists (ACLs) limit the features that WHM users can access. Each ACL represents permissions that the root user can grant to other WHM accounts (resellersServer administrators can define ACLs in WHM's Edit Reseller Nameservers and Privileges interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges).
There is not this screen(WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges) on my WHM screen.
Should I ask the hosting provider (resale source) for something?
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26 minutes ago, Paul said:
I can see the cPanel module is selected in your screenshot. Do you mean the cPanel Packages? If these are not displayed there are a couple possibilities:
- You have no packages on your WHM server
- Your cPanel/WHM credentials are incorrect
- You are not using the root user for WHM, and you have insufficient privileges to fetch cPanel Packages from WHM.
You can check the module log to see if anything is logged, under Tools > Logs: Module tab. Click the ROW to expand and show raw input/output for the log.
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Even if I try to make a package, the Cpanel module is not displayed
in Pre-Sales Questions
Posted
Thank you Paul.
Thank you bym.
I did not know that It was necessary to prepare the package on WHM beforehand.