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koyama

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Posts posted by koyama

  1. Thank you.

    I saw Tools > Logs: Module tab.

    I attach a figure.

    "Success" is displayed.

    88372951_ToolsLogsMyCompany.thumb.png.94fa8d64ffabeb8e4c100d6e5af73728.png

    However, Output has the following display.
    {"package":[]}

    Does this indicate that I am not using "Root" users?

    I am a Cpanel reseller, so I can not possibly use "Root" users. ( Am I wrong? )

     

     

    Originally, I think whether selecting "Standard" or "Reseller" is an item of "CPANEL Package".

    I also examined ACL.

    ACL
    https://documentation.cpanel.net/display/DD/Guide+to+WHM+Plugins+-+Access+Control+Lists
    Guide to WHM Plugins - Access Control Lists
    Access Control Lists (ACLs) limit the features that WHM users can access. Each ACL represents permissions that the root user can grant to other WHM accounts (resellers

        Server administrators can define ACLs in WHM's  Edit Reseller Nameservers and Privileges  interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges).

    There is not this screen(WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges) on my WHM screen.

    Should I ask the hosting provider (resale source) for something?

     

  2. 26 minutes ago, Paul said:

    I can see the cPanel module is selected in your screenshot. Do you mean the cPanel Packages? If these are not displayed there are a couple possibilities:

    • You have no packages on your WHM server
    • Your cPanel/WHM credentials are incorrect
    • You are not using the root user for WHM, and you have insufficient privileges to fetch cPanel Packages from WHM.

    You can check the module log to see if anything is logged, under Tools > Logs: Module tab. Click the ROW to expand and show raw input/output for the log.

     

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