[[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc]

 

Strange. Did you check if all files/folders where uploaded correctly?

 

1.673 files

537 folders

 

 

I did "wget" of the link you have posted in the first post and I unzipped the zip file in the plugins directory.

I am showing 2,673 files. 

 

 

If your URL of your blesta instalation is for exemple:

http://subdomain.mydomain.com/myblesta/

 try to acess using the url:

http://subdomain.mydomain.com/myblesta/plugins/live_chat/vendors/blc/index.php/site_admin/

 

Tried. No luck.

 

 

Also check if there is 2 files in "/plugins/live_chat/vendors/blc/settings" directory, called:

 

_settings.ini.php

settings.ini.php

 

 

In the "/plugins/live_chat/vendors/blc/settings" directory, I have:

 

BlestaLiveChat.sql

_settings.ini.php

 

There is no "settings.ini.php" file.

 

When I copy _settings.ini.php to settings.ini.php, no errors show up, I just get a blank page. I have also uninstalled and re-installed the plugin and still get the same results.

 

Any help would be greatly appreciated. Thank you in advance! 

[[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc]

@PauloV

 

When I install the plugin and click on the Live Chat link at the top, a new pop-up appears as a blank page (../plugins/live_chat/vendors/blc/index.php/site_admin/).

 

I turned on error checking and I get the following error:

Fatal error: Uncaught exception 'Exception' with message 'Setting with section {site} value {available_site_access}' in

../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php:23 Stack trace: #0

../plugins/live_chat/vendors/blc/lib/core/lhcore/lhurl.php(35): erConfigClassLhConfig->getSetting('site', 'available_site_...') #1

../plugins/live_chat/vendors/blc/lib/core/lhcore/lhmodule.php(423): erLhcoreClassURL::getInstance() #2

../plugins/live_chat/vendors/blc/index.php(38): erLhcoreClassModule::moduleInit() #3 {main} thrown in

../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php on line 23

 

Any ideas? Thanks in advance!

[[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc]

Hello,

 

This plugin looks very interesting!

Is it compatible with 3.4.3? I get a blank screen when clicking the Live Chat link after installing.

 

Please advise when you get a second. Thank you.

[[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc]

Hello,

 

Thank you for the prompt response.

I have uninstalled the plugin. Removed the directory. Downloaded the zip file again. Extracted. And tried to install plugin again.

Same issue persists.

[[Plugin] Blesta Live Chat Rc 1.0.7 - 4ºrc]

Installed plugin as per instructions.

Getting blank page when clicking on Live Chat link.

 

Enabling display_errors shows the following:

Fatal error: Uncaught exception 'Exception' with message 'Setting with section {site} value {available_site_access}' in /.../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php:19 Stack trace: #0 /.../plugins/live_chat/vendors/blc/lib/core/lhcore/lhurl.php(35): erConfigClassLhConfig->getSetting('site', 'available_site_...') #1 /.../plugins/live_chat/vendors/blc/lib/core/lhcore/lhmodule.php(355): erLhcoreClassURL::getInstance() #2 /.../plugins/live_chat/vendors/blc/index.php(27): erLhcoreClassModule::moduleInit() #3 {main} thrown in /.../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php on line 19

 

Any idea what I did wrong?

 

Thanks in advance for any assistance!