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pasca

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Everything posted by pasca

  1. I did "wget" of the link you have posted in the first post and I unzipped the zip file in the plugins directory. I am showing 2,673 files. Tried. No luck. In the "/plugins/live_chat/vendors/blc/settings" directory, I have: BlestaLiveChat.sql _settings.ini.php There is no "settings.ini.php" file. When I copy _settings.ini.php to settings.ini.php, no errors show up, I just get a blank page. I have also uninstalled and re-installed the plugin and still get the same results. Any help would be greatly appreciated. Thank you in advance!
  2. @PauloV When I install the plugin and click on the Live Chat link at the top, a new pop-up appears as a blank page (../plugins/live_chat/vendors/blc/index.php/site_admin/). I turned on error checking and I get the following error: Fatal error: Uncaught exception 'Exception' with message 'Setting with section {site} value {available_site_access}' in ../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php:23 Stack trace: #0 ../plugins/live_chat/vendors/blc/lib/core/lhcore/lhurl.php(35): erConfigClassLhConfig->getSetting('site', 'available_site_...') #1 ../plugins/live_chat/vendors/blc/lib/core/lhcore/lhmodule.php(423): erLhcoreClassURL::getInstance() #2 ../plugins/live_chat/vendors/blc/index.php(38): erLhcoreClassModule::moduleInit() #3 {main} thrown in ../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php on line 23 Any ideas? Thanks in advance!
  3. Hello, This plugin looks very interesting! Is it compatible with 3.4.3? I get a blank screen when clicking the Live Chat link after installing. Please advise when you get a second. Thank you.
  4. Hello, Thank you for the prompt response. I have uninstalled the plugin. Removed the directory. Downloaded the zip file again. Extracted. And tried to install plugin again. Same issue persists.
  5. Installed plugin as per instructions. Getting blank page when clicking on Live Chat link. Enabling display_errors shows the following: Fatal error: Uncaught exception 'Exception' with message 'Setting with section {site} value {available_site_access}' in /.../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php:19 Stack trace: #0 /.../plugins/live_chat/vendors/blc/lib/core/lhcore/lhurl.php(35): erConfigClassLhConfig->getSetting('site', 'available_site_...') #1 /.../plugins/live_chat/vendors/blc/lib/core/lhcore/lhmodule.php(355): erLhcoreClassURL::getInstance() #2 /.../plugins/live_chat/vendors/blc/index.php(27): erLhcoreClassModule::moduleInit() #3 {main} thrown in /.../plugins/live_chat/vendors/blc/lib/core/lhconfig/lhconfig.php on line 19 Any idea what I did wrong? Thanks in advance for any assistance!
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