[Support Tickets Missing]

Hi Paul

 

I have the user assigned to the necessary departments. See attachment

[Support Tickets Missing]

Administrators Access control list has everything ticked. See attach screenshot.

[Support Tickets Missing]

Yes mate,

[Support Tickets Missing]

Since upgrading to 3.4 we have found that clients & admin's can create a support ticket and an email notification is received by the client and admin people in that department but its not logged in the blesta panel. See attached. There should be 4 open tickets.

[Invoice Logo Missing]

Hi mediagin

Yes mate, they only way i could get it work was to change the cron to

lynx -dump 'https://www.mydomain.com/cron/?cron_key=1234abc'

Replace mydomain.com to your domain & the cron key to yours.

Thanks

[Cron Stuck]

We have upgraded blesta to 3.4 & at random times the cron process never finishes. I have kill the process on the command line.

Anyone else having the same problem?

 

 

[[Module] Opensrs - Beta 1.0.8 Relesed :)]

PauloV I'm happy to chip in too. Just let me know how much of a donation you would like. :-)

[Invoice Logo Missing]

Hi Paul

Yes GD support is enabled version 2.1.0

Thanks

[Invoice Logo Missing]

Hi Tyson

Yes the logo is attached to the pdf if I manually send it.

[Invoice Logo Missing]

Hi Paul

 

Sorry for the delay, Yes we have GD library installed.

 

We are running php in CGI module Version 5.4.35

GD Version 2.1.0 

 

The logo shows on PDF's if you login to the control panel and view that way. Its just via email that's the problem

'

[Invoice Logo Missing]

Yes mate it is.

[Invoice Logo Missing]

My logo is missing on invoices that have been automatically generated.

The logo has worked in the past. It's strange as it's been fine up and till a couple of weeks ago. I'm pretty sure I haven't changed anything.

[Pay Now Link In Email Redirecting To Login Page]

 

:s weird we force https:// and have no issues.

Try using this in your .htaccess:

# Force HTTPS
#RewriteCond %{HTTPS} !=on
#RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [R=307,NE,L]

RewriteEngine   On
RewriteCond     %{HTTPS}        off
RewriteCond     %{SERVER_PORT}  ^80$ [NC]
RewriteRule     (.*)    https://%{HTTP_HOST}%{REQUEST_URI} [R=307,NE,L]

That did the trick. Thank you licencecart

[Pay Now Link In Email Redirecting To Login Page]

Tyson

 

The problem is because we are forcing the users to use https:// and the hyperlink is just http://

 

Could you tell me where is change {payment_url} in blesta.

 

Thanks

 

Rich

[Pay Now Link In Email Redirecting To Login Page]

We have the same problem too. After getting calls from clients saying they just get redirected to the login screen

[Looking For A Csv Export Plugin]

Thanks great that you like it

Ok I will wait for your email with the extra requirments

 

Did you received my email on the 23/10 

[Looking For A Csv Export Plugin]

Spot on. I have dropped you an email 

[Client Add Service]

How to i enable the New Service button in the client area (under services)?

 

 

[[Module] Opensrs - Beta 1.0.8 Relesed :)]

I have changed 

 

        $connectData["osrs_environment"] = "TEST";

        $connectData["osrs_host"] = "horizon.opensrs.net";

 

to 

 

       $connectData["osrs_environment"] = "PROD";

        $connectData["osrs_host"] = "rr-n1-tor.opensrs.net";

 

in opensrs.php and its worked.

 

Thanks

[[Module] Opensrs - Beta 1.0.8 Relesed :)]

I have sniffed the connection at the firewall and i can see the plugin hitting the IP address 216.40.33.60. The reverse PTR is tell me that its horizon.opensrs.net.

 

Looks like the plugin is stuck in sandbox mode.

[[Module] Opensrs - Beta 1.0.8 Relesed :)]

In log_modules

 

I can see horizon.opensrs.net in the url field. I haven't got sandbox enabled.

[[Module] Opensrs - Beta 1.0.8 Relesed :)]

PauloV

 

I have the correct username, key and i have created a salt. but it keeps coming up with

 

The API Username and Key combination appear to be invalid, or your Opensrs account may not be configured to allow API access.

 

I have spoken to opensrs and they confirm i have the correct details & my server ip address is in the api access.

 

Any ideas?

[Looking For A Csv Export Plugin]

Hi

I am looking for someone to write an csv export plugin for blesta. We need to export invoices from blesta in to a csv file.

PM me if you're interested.

Thanks

Rich

[Idiot's Guide To Setting Up Order Forms]

Ok thanks. I believe the opensrs module is now available so I'll give that a go.

[Idiot's Guide To Setting Up Order Forms]

I just tried a .com using the universal module