Hello,
A idea below... it works.
<?php
require_once "blesta_api.php";
$user = "apiuser";
$key = "apipw";
$url = "https://domain.tld/api/";
$clientmail = "test@demo.tld";
$ticketsummary = "This is a test.";
$ticketmsg = "Hello, I am unable to login. Please help!!";
$ticket_data = [
'vars' => [
'department_id' => 1,
'staff_id' => 1, // optional, set staffID
'service_id' => null, // optional
'client_id' => null, // optional
'email' => $clientmail, // optional
'summary' => $ticketsummary,
'priority' => 'critical',
'status' => 'open'
]
];
$api = new BlestaApi($url, $user, $key);
$ticket = $api->post("support_manager.support_manager_tickets", "add", $ticket_data);
$zzid = $ticket->response();
$reply_data = array(
'ticket_id'=> $zzid,
'vars' => array(
'ticket_id'=> $zzid,
'staff_id' => null,
'client_id' => null,
'contact_id' => null,
'type' => "reply",
'details' => $ticketmsg,
'status' => "open",
'staff_id' => null,
),
'files' => null,
'new_ticket' => false
);
$response = $api->post("support_manager.support_manager_tickets", "addReply", $reply_data);
?>
