chickc Posted June 5, 2013 Report Share Posted June 5, 2013 I recently installed the Support Plugin and see it on the client side, but not on the admin side. I see the "There are no support departments available." on the client side, so I went into the admin to add support departments, but it seems to be missing. It doesn't give much information about this in the Docs. Also, I activated a Paypal standard, but I do not see it as an option to add payment account on the client side. Are these things missing, or am I missing something (like a brain)? Thanks. Quote Link to comment Share on other sites More sharing options...
Cody Posted June 5, 2013 Report Share Posted June 5, 2013 You should have noticed a yellow message appear after you installed the plugin letting you know to set the access control permissions for the plugin. You do this under [settings] > [system] > [staff] > [staff Groups]. Quote Link to comment Share on other sites More sharing options...
chickc Posted June 5, 2013 Author Report Share Posted June 5, 2013 Yep, thanks Paul directed me there, but when I try adding Support to Administrators is come up with "Only one staff group per company may be assigned to a staff member." And still nothing shows in nav menu. Quote Link to comment Share on other sites More sharing options...
chickc Posted June 5, 2013 Author Report Share Posted June 5, 2013 Ok all good thanks to Paul. Just wasn't correctly following the instructions given. User error! User error!! hehehehe Thanks Paul. Quote Link to comment Share on other sites More sharing options...
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