sorry if this feature is already implemented, but I couldn't find it in Blesta: I want to be able to "lock pakcage cancellation" for customers, X days before the package gets renewed. In our case, we allow customers to cancel their hosting packages up to 1 month before it gets renewed. After that, they should not be allowed to cancel the package before it get's renewed.
Example:
Package gets renewed at 1.1.2017. The customer can cancel the package immediately until 30.11.2017. From 1.12 2017 to 31.12.2017, he can not cancel it before it gets renewed (he can schedule a cancellation at the end of the new perios (31.12.2017), but then the package is already renewed an has to be payed).
I guess this has to be implemented on a module level and not in the core itself right? Are there any modules that implement this?
Question
thynan
Hi!
sorry if this feature is already implemented, but I couldn't find it in Blesta: I want to be able to "lock pakcage cancellation" for customers, X days before the package gets renewed. In our case, we allow customers to cancel their hosting packages up to 1 month before it gets renewed. After that, they should not be allowed to cancel the package before it get's renewed.
Example:
Package gets renewed at 1.1.2017. The customer can cancel the package immediately until 30.11.2017. From 1.12 2017 to 31.12.2017, he can not cancel it before it gets renewed (he can schedule a cancellation at the end of the new perios (31.12.2017), but then the package is already renewed an has to be payed).
I guess this has to be implemented on a module level and not in the core itself right? Are there any modules that implement this?
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