Paul

Woah, the website is freaking out Very nice integration though, I love the order pages.

That seems to make more sense, updated my comment. Billing > Cancellation Requests

I have placed this into the "Short Term" bucket, and added a comment to CORE-1267 which describes a "Cancellation Request" section, and effectively makes this into a fully featured.. feature. Would love some feedback. https://dev.blesta.com/browse/CORE-1267?focusedCommentId=13059&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-13059

Yes, that's correct. The seller has to pay the transfer fee and ensure support & updates are valid before the transfer will be made.

Which questions specifically? Happy to respond, but not sure where to start. Regarding 2 questions you had: non-package option for services We have not had many requests for this, and services are very dependent on packages and modules. Most people will use the recurring invoice option if they do not want or need to create a service. coupons We have plans to improve the coupon system, but it needs to be refactored first. Restricting coupons to specific client groups is a possibility. dns We would like to tie into PowerDNS and other DNS systems. I think many multi-server cPanel hosting providers use cPanel's DNSonly, and Blesta is compatible with that as it's really controlled by cPanel. The issue then of course is creating or editing zones that are part of services which are unrelated to cPanel.

See CORE-2202

When you change the username by editing the service in Blesta, you should again uncheck "Use Module". This will update it in Blesta only. Once the username is correct in Blesta it will be properly linked to your WHM/cPanel server.

Looking good! Logo is MUCH improved, nice work.

Screenshots look great! Nice work. Website not loading for me for some reason.

I wonder if it would be possible for a sort of hidden "diagnostics" system automation task to run that could generate a link to a test URL, execute a CURL command against it to see if it receives the anticipated response. If it does, great! If it doesn't, there is an issue.. log the issue, and possibly send out a notification or display the issue in the "System Status" widget. In the future, the "diagnostics" automation task could check for other issues as well.

Make sure also your uploads directory path is defined correctly, and begins and ends with a forward slash. Settings > System > General > Uploads Directory. Should be something like /home/users/uploads/ depending on your installation path.

That's a single line item, there can be many. The line item can also be very long, or span multiple paragraphs.

Well then, maybe it was fixed in 4.0

Yes, I agree. The workaround for the moment is to add both servers to the same server group. It should then be available in the drop down to select the new server when editing the service.

What version are you running? The error appears in my v4 dev build (see attached screen). Maybe it has been corrected, or the language definition is missing from your version for some reason.

Are your UK and EU cPanel packages in different Package Groups? If they are in the same group you can do an "Upgrade/Downgrade" between packages by managing the service. If they are in different package groups, see https://docs.blesta.com/display/user/Reassign+Pricing If you are moving them from 1 cPanel server to another and the package is the same, you can change their server if it's in the same server group by managing the service (A drop down will appear at the top). You may also need to do this after changing the package if both the package and the server have changed.

What kind of description? Can you provide an example?

Settings > Company > Billing/Payment > Invoice and Charge Options: Allow Prorated Credits to be Issued for Service Downgrades

Some people may want to allow 2, or 3, or 5, or 10. I think such a limitation would have to be specified on the package level, but that instead of a checkbox it would be an input box where you can set the maximum quantity any one customer can have. Then there's the question of whether it's just active ones, or all created regardless of whether they are active or cancelled or pending. I assume for this purpose, even cancelled ones would be counted toward the 1?

Most likely in a language file.. got hits on these.. /language/en_us/client_accounts.php / transactions.php / accounts.php (and some others, but more likely to be one of these.

So it's no longer an issue after reverting that change?

Perhaps, but if this is turning into a feature request.. how should such a thing be implemented?

How are you saving the logo? For some reason, saving it a certain way can cause TCPDF not to be able to read it. If you are using Photoshop, do a "Save for web", and save it as a 24-bit PNG.

Oh, it looks like it is issued under the MIT license... this is good news! https://jessepollak.github.io/card/ Who wants it? +1 if you want it, +2 if you really want it. I think it could add to the user experience, so I like it.

The simplest thing is to edit the /app/views/client/bootstrap/structure.pdt file which contains the header/footer for the client area. Tweak it to fit by adding your own header/footer code and/or include an overrides css file to override the default styles. Then, click over and read Mike's thread above if you want to know more