Paul
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Everything posted by Paul
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Definitely the nginx issue per Mike, as the default theme styling does not even work. Once you correct that, Cloudflare may cache the theme, so changes may not be reflected immediately
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How Can I Test To Make Sure Cpanel Settings Are Good?
Paul replied to sunrisepro's question in Support
Has the order been approved? Look on the Billing > Overview page. Do you see an "Orders" widget? If not, click Manage Widgets and drag it from the right to the left. That will put the widget on the Billing Overview page. Has the order been approved? If not, it must be approved first. Only paid pending services are provisioned, so the invoice must also be paid. If those conditions are met, your cron will try to provision the service within 5 minutes. Is your cron active and working? Check Settings > System > Automation, does it have a recent last run date? You can try running it manually here if your cron is not working properly. If the service is listed as a pending service, and the cron has run, there may be an issue. Check the module logs as Mike mentioned under Tools > Logs > Module, click the row to expand and display the raw input/output. -
How Can I Test To Make Sure Cpanel Settings Are Good?
Paul replied to sunrisepro's question in Support
Yep, if Blesta can't connect to your cPanel/WHM server then it will error on save. -
If the invoice shouldn't exist, you can void it. If it should exist but should be due later, you can change the due date by editing the invoice. The only time I'm aware that a due date for an invoice does not coincide with the services renew date is when the service was just added as Tyson mentioned. That invoice looks like the service was just added, but it's newer than previous ones. If I were to guess, I'd say the original service was cancelled and a new service for the same amount was added, but I have no idea. My suggestion is to just correct the invoice in question -- either void entirely, or adjust as necessary.
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Yep, that's right it's in 3.5. Also @NixTree, after you add the Orders widget to your Billing Overview page (Go to Billing, click Manage Widgets, drag Orders from right to the left). Once you see the orders widget, click the cog/gear icon and select your order notification preferences.
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What do you use? I haven't been a fan of Windows in a decade, but I use it because I have to. I have Windows, Linux, and OSX on my desk every day, and I use them all, each for different purposes.
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Just to be clear, there is no penalty for not keeping support & updates current. The yearly cost is $39, and 1st year is included. So let's say you let it lapse and don't renew support & updates for 3 years. You won't be able to upgrade to minor/major releases after the 1st year, but let's say version 5.0 comes out and you want it.. all you need to do is pay for support & updates for 1 year ($39) and you can upgrade to it.
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Invoice due dates coincide with the date the service renews. I think we'd need to see the service to know, if there's only 1 service, perhaps the renew date was changed?
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Nope. Windows 8 sucks, so I'm guessing it's pretty good. XP - Good, Vista - BAD, Windows 7 - Good, Windows 8 - BAD, Windows 10? When is the official release expected?
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Agreed, if the articles will save you time it's worth the money. Before I got married and had kids, I had a lot of time so writing the articles myself would have been no big deal.. but now I'm happy to pay for things that save me time.
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I didn't realize debian was moving over to systemd also. I'm just getting use to it on CentOS 7.
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Coupons are not limited to specific terms, but this is a good request. We need to refactor the entire coupon system, so coupons are currently in a feature lock until then, but I think this should be included.
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The most common issue is as Mike mentioned, not applying the php 5.5/5.6 hotfix that's included in the distribution zip. It contains 3 files that must be overwritten in the "blesta" directory before install or upgrade. Of course it could be something else, and you'll need to check server logs to be sure. Since Blesta is not yet installed, you can't enable error reporting in the config file config/blesta.php so you'll need to update your php.ini to report errors to the browser.
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This has come up before, and we are not opposed to a mass-update email address feature for templates. It's just not very high on the priority list at the moment, since it can still be done, and it's good to review every email template to ensure it's worded how you want anyway.
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I Would Like To Translate But There's No My Language?
Paul replied to clse945111's topic in Contribute
I would suggest PMing Tyson, or emailing tyson@ for inclusion in translate.blesta.com. It's usually no problem to add additional languages there, we usually do so on request. -
There's also a history of these kinds of changes under Tools > Logs > Contacts, where you can see what information was changed whenever someone updates their information. In the future this will be displayed on a clients profile page for staff usage and provide the ability to roll back the information.
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Very nice!
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I'm not sure what you mean. How is it isolated? The name servers don't matter, I just wonder if the domain is pointing to the IP specified in the vhost for port 443. Maybe you can elaborate.
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All IPs are listening on port 80, but only 12.34.56.78 on port 443. Where does the DNS for www.domain.net point?
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#1 The way it works currently is that articles without a category assignment are never displayed. Are you suggesting that articles should be displayed on the main KB page where Categories appear, along with Popular Articles? I'm not sure this is something we would want to change. #2 This is related to #3 yes? #3 sounds like a bug almost, I bet the search is not being limited to the language being used.
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Yes, or email sales or PM me for a trial key and reference this thread. Since trials are issued via hostnames, and since "localhost" has had a trial before the system will not issue a new trial key for it. Adding a unique hostname to your hosts file per Mike will allow you to get around that. Or, just email sales or PM me and I'll send you one.
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What does your apache config look like?
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It sounds to me like the HTTPS virtual host does not point to the same document root. Serge's suggestion of adding a text file there and testing if it'll load via http and https is a good test. If it doesn't load in both places, they must have different doc roots.
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A plugin could do this, with built in support with the common modules, cPanel, Interworx, DA, Plesk, etc., at least for central management/overview. However, load/disk/etc monitoring would be best done with something like Zabbix, and that data could be pulled into Blesta for display.
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Sounds like a bug. Can anyone confirm?
