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Blank page after restore backup

wmac

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wmac

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My system was working fine but I had to change the server so I did a full backup and restore in another server but when I call the website it returns a blank page, I remember there is something to do with PHP but I don't remember how to fix any help would be great. Thank you

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wmac Newbie

wmac

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  GNU nano 2.0.9                                                               File: vpsrus.com.error.log

[Fri Mar 29 19:36:07 2019] [error] [client 75.35.179.19] PHP Warning:  realpath(): open_basedir restriction in effect. File(/usr/lib64/php/modules) is not within the allowed path(s): (/home/vpserv/web/vpsrus.com/public_html:/home/vpserv$
[Fri Mar 29 19:36:07 2019] [error] [client 75.35.179.19] PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home/vpserv/web/vpsrus.com/ioncube/ioncube_loader_lin_5.6.so) is not within the allowed path(s): (/home/vpse$
[Fri Mar 29 19:36:07 2019] [error] [client 75.35.179.19] PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home/vpserv/web/ioncube/ioncube_loader_lin_5.6.so) is not within the allowed path(s): (/home/vpserv/web/vpsr$
[Fri Mar 29 19:36:07 2019] [error] [client 75.35.179.19] PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home/vpserv/ioncube/ioncube_loader_lin_5.6.so) is not within the allowed path(s): (/home/vpserv/web/vpsrus.c$
[Fri Mar 29 19:36:07 2019] [error] [client 75.35.179.19] PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home/ioncube/ioncube_loader_lin_5.6.so) is not within the allowed path(s): (/home/vpserv/web/vpsrus.com/publ$
[Fri Mar 29 19:36:08 2019] [error] [client 75.35.179.19] File does not exist: /home/vpserv/web/vpsrus.com/public_html/favicon.ico, referer: https://www.vpsrus.com/affilia/program/signup
[Fri Mar 29 19:36:10 2019] [error] [client 134.249.157.22] File does not exist: /home/vpserv/web/vpsrus.com/public_html/favicon.ico, referer: https://vpsrus.com/clients/order/main/packages/dedi/?group_id=3
[Fri Mar 29 19:38:55 2019] [error] [client 46.229.168.143] File does not exist: /home/vpserv/web/vpsrus.com/public_html/billing
[Fri Mar 29 19:42:11 2019] [error] [client 75.35.179.19] script '/home/vpserv/web/vpsrus.com/public_html/loader-wizard.php' not found or unable to stat
[Fri Mar 29 19:42:59 2019] [error] [client 75.35.179.19] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/vpserv/web/vpsrus.com/public_html/ioncube/loader-wizard.php on line 202
[Fri Mar 29 19:43:16 2019] [error] [client 46.229.168.140] File does not exist: /home/vpserv/web/vpsrus.com/public_html/billing
[Fri Mar 29 19:43:27 2019] [error] [client 46.229.168.138] File does not exist: /home/vpserv/web/vpsrus.com/public_html/billing
[Fri Mar 29 19:44:07 2019] [error] [client 46.229.168.140] File does not exist: /home/vpserv/web/vpsrus.com/public_html/billing
[Fri Mar 29 19:51:42 2019] [error] [client 75.35.179.19] PHP Warning:  realpath(): open_basedir restriction in effect. File(/usr/lib64/php/modules) is not within the allowed path(s): (/home/vpserv/web/vpsrus.com/public_html:/home/vpserv$
[Fri Mar 29 19:51:58 2019] [error] [client 75.35.179.19] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/vpserv/web/vpsrus.com/public_html/ioncube/loader-wizard.php on line 200, referer: https://vpsrus.com/ioncu$
[Fri Mar 29 19:54:25 2019] [error] [client 185.85.191.196] File does not exist: /home/vpserv/web/vpsrus.com/public_html/administrator
 

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wmac Newbie

wmac

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Here it is 

 

realpath(): open_basedir restriction in effect. File(/usr/lib64/php/modules) is not within the allowed path(s): (/home/vpserv/web/vpsrus.com/public_html:/home/vpserv/tmp) on line 2 in /home/vpserv/web/vpsrus.com/public_html/clients/app/app_controller.php 

Printing Stack Trace: 
#0 [internal function]: UnknownException::setErrorHandler(2, 'realpath(): ope...', '/home/vpserv/we...', 2, Array)
#1 /home/vpserv/web/vpsrus.com/public_html/clients/app/app_controller.php(2): realpath('/usr/lib64/php/...')
#2 /home/vpserv/web/vpsrus.com/public_html/clients/vendors/minphp/bridge/src/Lib/Loader.php(212): include_once('/home/vpserv/we...')
#3 /home/vpserv/web/vpsrus.com/public_html/clients/vendors/minphp/bridge/src/Lib/Loader.php(92): Loader::load('/home/vpserv/we...')
#4 [internal function]: Loader::autoload('AppController')
#5 /home/vpserv/web/vpsrus.com/public_html/clients/app/controllers/admin_main.php(13): spl_autoload_call('AppController')
#6 /home/vpserv/web/vpsrus.com/public_html/clients/vendors/minphp/bridge/src/Lib/Loader.php(212): include_once('/home/vpserv/we...')
#7 /home/vpserv/web/vpsrus.com/public_html/clients/vendors/minphp/bridge/src/Lib/Loader.php(92): Loader::load('/home/vpserv/we...')
#8 [internal function]: Loader::autoload('AdminMain')
#9 [internal function]: spl_autoload_call('AdminMain')
#10 /home/vpserv/web/vpsrus.com/public_html/clients/vendors/minphp/bridge/src/Lib/Dispatcher.php(113): class_exists('AdminMain')
#11 /home/vpserv/web/vpsrus.com/public_html/clients/index.php(21): Dispatcher::dispatch('/clients/admin/')
#12 {main}

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wmac Newbie

wmac

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Found the problem, the ioncube was not installed I just  did and all is working well except the license that I will have to transfer that is controlled by Blesta-Store, as I had changed the server the IP is not matching the license IP

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wmac Newbie

wmac

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@Paul   Thank you but this the situation I bought the license from Licensecart in 2017 then my license was transferred to Blesta-store according to the email with Licensecart, but my account was not transferred so I can not do anything while they do not contact me I have sent an email and left a PM but until now no reply.

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Paul Rising Star

Paul

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Posted
17 hours ago, wmac said:

@Paul   Thank you but this the situation I bought the license from Licensecart in 2017 then my license was transferred to Blesta-store according to the email with Licensecart, but my account was not transferred so I can not do anything while they do not contact me I have sent an email and left a PM but until now no reply.

Contact @Blesta.Store through the forums here via PM. Mike should be able to get you sorted.

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Michael Apprentice

Michael

Posted
Posted
39 minutes ago, Paul said:

Contact @Blesta.Store through the forums here via PM. Mike should be able to get you sorted.

hopefully sorted mate I replied to the ticket but he hasn't received it "apparently" and I've reset his password for him and it worked for me as-well but it went into the spam folder.

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