My Gravatar suddenly revert to default again

[ariq01]

Hello all.

I want to ask a question, my gravatar photo suddenly change to default 'G' again on support ticket.

http://prntscr.com/eblzhr

I've check it on gravatar site, my photo didn't not change. You can check here : ariqnz[at]gma*l.com.

Help me..

[BeZazz]

This may not be of any help but is it possible there was a network issue that cause this?

Possibly your firewall blocked access to where the gravatar is stored?

[ariq01]

my gravatar stored.

I didn't know what happens. Just forget it

[ariq01]

Broken again..

what should i do? anyone?

[Tyson]

Right click on the gravatar image in your browser and go to "Inspect". Copy the URL from the hyperreference and paste it in the address bar of your browser, then hit enter to visit the URL. Does the image appear? If yes, there is an issue with the server fetching the gravatar. If no, then your gravatar is not set for the email address you are using.

[ariq01]

@Tyson did you means "Copy Image Location" (right click on gravatar) ?

I've check it, sometimes my photos loaded and recently my photos turn to default 'G' again. I didn't know what the problems.I'm so confused

[Paul]

On 2/24/2017 at 11:39 PM, ariq01 said:

@Tyson did you means "Copy Image Location" (right click on gravatar) ?

I've check it, sometimes my photos loaded and recently my photos turn to default 'G' again. I didn't know what the problems.I'm so confused

I think he means to check the source code of the page and see what the link to the image is, copy that, and paste it into your address bar. For example, mine looks like this: https://www.gravatar.com/avatar/27f1f6277c691326bea57281bca8e0a1?s=120

[ariq01]

https://www.gravatar.com/avatar/282bb5c7aa02c34b4e5a7a98fabaa911?s=120

I've confused, now my photos loaded but sometimes my photos turn to default 'G' again.

[Paul]

26 minutes ago, ariq01 said:

https://www.gravatar.com/avatar/282bb5c7aa02c34b4e5a7a98fabaa911?s=120

I've confused, now my photos loaded but sometimes my photos turn to default 'G' again.

Does it default to 'G' when visiting that link sometimes, or only in the support manager? If it's a 'G', check the image link and see if it's the same. If it is, then maybe a caching issue, or issue with Gravatar.

[ariq01]

Yup when i visit link, sometimes 'G' too. hmm okay

[Michael]

1 hour ago, ariq01 said:

Yup when i visit link, sometimes 'G' too. hmm okay

don't change for me so wonder if its a ISP or browser cache issue

[BeZazz]

10 hours ago, Licensecart said:

don't change for me so wonder if its a ISP or browser cache issue

I think you may be right.

I hard refreshed the link a lot of times and never saw the "G".

[ariq01]

@Licensecart ah ok, thank you and sry i'm forgot replied the tickets

@BeZazz okay, thankss...