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Terms of Service

Effective Date: February 17, 2026

Welcome to Blesta, a product of Phillips Data, Inc. (“Company,” “we,” “us,” or “our”). By accessing or using our website at blesta.com, purchasing a license, or using our software, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Terms of Service

1.1 Account Registration

To purchase a license or access certain services, you must create an account at account.blesta.com. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

1.2 License and Software Use

Your use of the Blesta software is governed by our End User License Agreement (EULA), which is incorporated herein by reference. In the event of a conflict between these Terms and the EULA regarding software usage, the EULA shall control.

1.3 Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose or in violation of any applicable laws
  • Attempt to reverse engineer, decompile, or disassemble the software except as expressly permitted by the EULA
  • Redistribute, sublicense, or resell the software except through our authorized reseller program
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks

1.4 Payment Terms

All prices are listed in U.S. dollars. Licenses are sold on a subscription basis and automatically renew at the end of each term unless you cancel before the renewal date. Prior to each renewal, we will send a reminder to the email address on your account indicating the renewal date and amount to be charged. Payment is due at the time of purchase or renewal. You may cancel auto-renewal at any time as described in Section 2.2 below. We reserve the right to change pricing at any time; if pricing changes, we will notify you by email at least thirty (30) days before your next renewal, and the new price will take effect at that renewal period.

1.5 Intellectual Property

Blesta, the Blesta logo, and all related trademarks are the property of Phillips Data, Inc. All rights not expressly granted in the EULA are reserved. Content you create or upload using the software remains yours.

1.6 Third-Party Integrations

Blesta integrates with numerous third-party services (payment gateways, hosting control panels, domain registrars, etc.). Your use of any third-party service is subject to that service’s own terms and conditions. We are not responsible for the availability, accuracy, or practices of any third-party service.

2. Cancellation Policy

2.1 Free Trial

We offer a 30-day free trial so you can evaluate Blesta before purchasing. No payment information is required to start a trial. Because you have the opportunity to fully evaluate the software before buying, we generally do not offer refunds on purchased licenses, except where required by applicable law.

2.2 How to Cancel

You may cancel your license at any time by logging into your account at account.blesta.com, clicking Manage next to your license, and selecting Cancel Options. You may also cancel by opening a support ticket.

2.3 Effect of Cancellation

Upon cancellation, your license will remain active through the end of your current paid term. You will not be charged for any subsequent renewal periods. Partial refunds for unused time remaining in a term are generally not issued, except where required by applicable law.

2.4 Data After Cancellation

After your license expires, you retain ownership of any data within your Blesta installation. Since Blesta is self-hosted software installed on your own server, your data remains on your server regardless of license status. However, an active license is required to operate the software. With an expired license, your installation will not be accessible over the internet and you will be unable to log in, accept new orders, or otherwise use the software.

3. Privacy Policy

3.1 Information We Collect

Account Information: When you create an account, we collect your name, email address, mailing address, and phone number.

Payment Information: When you make a purchase, we collect payment details necessary to process your transaction.

Usage Data: We may collect information about how you interact with our website, including pages visited, time spent, and referring URLs.

Support Data: When you contact us through our ticket system or live chat, we collect the content of your communications to provide support and sales assistance.

Installation Metrics: We may collect non-sensitive metrics from Blesta installations, such as software version and environment configuration, for the purpose of providing support.

Cookies and Tracking: Our website uses cookies to enhance your experience. Our live chat provider (Crisp) may set additional cookies to enable chat functionality.

3.2 How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative communications (e.g., license renewal notices, security updates)
  • Respond to your support requests
  • Monitor and analyze usage trends to improve user experience

We do not sell your personal information to third parties.

3.3 Third-Party Services

We use the following third-party services that may process your data:

3.4 Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

3.5 Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within thirty (30) days, except where we are required to retain it by law.

3.6 Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, the best way to reach us is by opening a support ticket from the account in question at account.blesta.com. You may also contact us at sales@blesta.com. We will verify your identity and respond to your request within thirty (30) days. If we need additional time, we will notify you of the reason and extension period.

3.7 International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

3.8 Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PHILLIPS DATA, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE OUR SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; © ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

5. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

6. General Provisions

6.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

6.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved in the state or federal courts located in the State of California. You consent to the personal jurisdiction of such courts.

6.3 Modifications

We reserve the right to modify these Terms at any time. For material changes, we will notify you by email at least thirty (30) days before the changes take effect. All changes will be posted on this page with an updated effective date. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you may cancel your license as described in Section 2.2.

6.4 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

6.5 Entire Agreement

These Terms, together with the EULA and any other agreements referenced herein, constitute the entire agreement between you and Phillips Data, Inc. regarding your use of our services.

6.6 Contact Information

If you have any questions about these Terms, please contact us:

Phillips Data, Inc. Email: sales@blesta.com Website: blesta.com

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