kikloo

Hi, I am on a cpanel server and WHMCS is running fine. I am just installing blesta in another folder so I can port from WHMCS to Blesta. Thanks.

Hi, I am trying to get back to Blesta but when I tried to install it, I got 500 - Internal Server Error. All the checks were green and okay, I specified mysql database details and pressed the install button, blesta said "Please Wait..." but after 15 seconds or I got 500 - Internal Server Error page. I checked in phpMyAdmin and it showed that about 104 tables have been created. I have already tried 2 times but same result. What to do ? Thanks.

Hi, I am again ready to give blesta a trial run. Is v3.3 out with the features I wanted ? Thanks.

Hi, Can't wait for it. Maybe when it arrives I will port back. Thanks.

Hi, I don't understand whats so hard in this to understand. Maybe you're thinking it you're way only. I have clients / resellers who make offline payments like depositing cash in my account, giving me cash, or putting cheques in my bank account. I have to add that payments as credits into their account for their future use. If I can add credit into the system, i / client should be able to use that credit also. There's nothing brainy about it. Its just simple accounting. Blesta is simply lacking the ability to apply credits to invoices. You're simply not trying to understand my problem or the way things work at my end. Anyways thing is that its not letting me do anything at all. I want it to create invoice when I want, I want to apply credits myself instead of blesta doing it for me. I want it to be dumb not NASA powered. Yeah I can turn off the auto credit applying thing but what do I then do with the credits if I cannot apply them myself. Dunno why you don't understand. I had made a billling system for myself when WHMCS was not considered good etc. and blesta did'nt even exists and it had a simple accounting system, every payment came was recorded into the client's account as a transaction as amount was credited and it could used whichever way the client wanted. Simple credit / debit system a bank does. It worked great and it was flawless. Now you will say why I don't use that, its because it lacks automation re domain registrar and cpanel etc like suspending, creating etc. When I created that billing system I had few clients with less services and I was doing everything manually but as my client base grew I need automation. Anyways thats history. Point is that these basic things are required in order to work properly, different clients, different solutions, if blesta doesn't works I cannot refuse my clients, I will change to the software that works for me. If credit applying is not a major thing then why its coming in 3.3 version ? Its major and required. Almost any website you open allows you to put credits and apply credits manually. I will never impose things or show inability of doing things to my clients and neither should you. Hope you understand. Thanks.

Hi, I am sure about how you use blesta but I sell domains and hostings to clients and resellers. Hence resellers keep credit with me so when they get an order for domain etc. they can just login, order the service and apply the credit to the invoice and their order is executed. But this is not happening in blesta as credit cannot be applied to the invoices. Same in the admin end. Now to your question: I cannot use automatic credit applying because a client has 10 domains and 3 are expiring but he only wants to renew 1 and blesta has generated 3 invoices, blesta will apply credits to all, I don't understand this theory at all. Blesta will waste my credit on 2 other invoices which I never wanted to renew. Do you get my point ? This system works for single service, example: I have blesta license from you and I add credit and blesta keeps on renewing invoices using that credit, fine. What if i have multiple services say: 80 or 100 then what ? I don't want my credit to get applied to every invoice that is generated by blesta. I hope you understand now. Thanks.

But when 3.3 is coming ? What do i do till then ?

Hi, I have raised but afaik there's nothing available: http://www.blesta.com/forums/index.php?/topic/2964-how-do-i-invoice-a-service-which-is-not-due-yet-for-renewal/ http://www.blesta.com/forums/index.php?/topic/2835-how-to-apply-credit-to-invoices-manually I need both of the above in order to work properly. I don't know how you guys are handling offline payments / advance payments. Thanks.

Hi, A client has paid for renewal a month advance, how do I manually invoice that selected service and create invoice for it ? Thanks.

Hi, I don't get any cash option, only ACH and Credit Card is there. Thanks.

Without this its not working for me. A client has 4 invoices open. He has made a payment for 2 only in a single offline payment (By cash). I added that into blesta, how do I apply the credit to the selected invoice only ?? Seems blesta is good but very immature. Holds me back from doing work properly

Hi, I am sorry to say that in less than 1 month I am tired of using blesta. It simply does'nt works for me. I don't know maybe I am doing something wrong but I am not. I added a service, created its invoice (while adding the service), recorded the payment just for that particular invoice, blesta executed the order also, but closed the wrong invoice and the invoice that I recorded the payment to is still showing pending. I simply do not understand what is wrong with blesta, the interface is so simple and but something screws up. I have to goto phpMyAdmin every time to fix things up. Really blesta just keeps on increasing work for me. So I am leaving it for now. Thanks.

Whether renewal dates are changed or not blesta should not create duplicate invoices.

Hi, No I did'nt changed any dates. Actually I did'nt even knew there were 2 invoices until today when the client called me to make payment. Thanks.

Hi, Please check the attached screenshot in which blesta has created 2 invoices for the same service, same amount etc. Why this has happened ? Thanks.

Hi, Its actually nothing to do with how blesta works. It should be how blesta should work for the people who pay for it. By the people I mean who are using it in lie environments. I am also facing this same issue. The clients are not dumb, they are over smart. They are clever. They would use every trick / excuse in the book not to pay. Software should work for us and not the other way around. Anyways, the point is that it would be wise / good that is blesta atleast shows the expiring date and not the renewed date to the client until the invoice is paid. That would solve the issues. Nobody wants to get into arguments with a client over issues like these. WHMCS in this case works fine. And blesta should simply extend the term instead of calculating. If service that is being charged monthly expires on 1-8-2014 and customer pays on 7-8-2014 then blesta should simply increment the date to 1-9-2014. Thanks.

Hi, I think its attached and its happening only for renewals and not new regs. weird. Thanks.

So the renewal date is extended whether customer pays or not ...?

I still don't get it, why the renewal date is extended when the invoice has not been paid ?

What if the client does'nt wants to continue and does'nt pay ?? So their service is renewed without payment and blesta is going to do nothing about it

Hi, I have a service for a client which is going to expire on 11th of July, and they have a 3 monthly billing period. So accordingly blesta has created the invoice for them from 11th July to 11th Oct which is fine but blesta has also extended the Date Renews to 11th Oct 2014 without the invoice being paid at all. Why blesta is changing renewal dates when the invoice is not even paid / closed ? Thanks.

Hi, Can i alter the staff dropdown and remove the Not Assigned option ? So when the dropdown is populated it selects the staff by default instead of Not Assigned ? Thanks.

Hi, This again happened, the domain did not renew and everything else worked. The date was extended by blesta, the invoice was closed, but the domain was not renewed. There was nothing in the logs about it. Seems blesta is not running the module. What to do ? Thanks.

Hi, I am using LogicBoxes ..in that ResellerClub. Thanks.

Hi, Very weird it was not coming earlier. I will try with more options. Thanks for looking.