sarvesh
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Posts
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sarvesh reacted to Michael in Welcome Email Not Being Sent
Ok the best thing to do, is empty the Html side... Then go to the text side and copy and paste making sure no blank spaces are at the top or bottom and save.
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sarvesh reacted to Paul in Welcome Email Not Being Sent
Are other emails being sent? Was the VPS actually provisioned?
The most common problem is the use of an invalid tag in the package welcome email. Would you mind posting the content of your Package Welcome email content? (Both HTML and Text sections) as well as your Service Creation email template (Settings > Company > Emails) if you modified that one.
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