Again I have no problem with sending email from blesta using SMTP, it works fine. What I need is the way to collect incoming emails and convert them to blesta tickets, you know like what is piping is made for. It cannot be done using SMTP as SMTP is for sending mail, not receiving it. The only way to receive email is by using webhooks I described above, and for that I need blesta pipe.php script to actually work instead of silently exiting.