Saiaf

Thank you all. The use is that I want to have a progress bar for some projects that customer demand. I can not have it on a bar so i decided to make in in support and department. For example, if I receive new shipment for customer A, there is no progress bar to show him that a shipment is in stock. So I would create a department so I move tickets in if something new or updates.

Can you please say what empty cache means? Also if i create a cms page, how can i add it to the top nav bar?

Yes but I meant I need to create a department and it is shown where clients can not open a new ticket but reply only if admin creates a ticket. For example, for claims, the admins open tickets to discuss with clients, clients are not allowed to open ticket but can only reply to the tickets that admin has opened.

Is there a way to make a section in the support tickets where clients can not open a new ticket in this section. Admin only transfer ticket/or create to this section and client can only reply.

Can you pls explain how.

I have followed Settings > System > Automation > and then? I found some are enabled and others are disabled but did not find anything called core?

First let me be honest with you i do not know what core means neither what it does? However, when i logged in to my panel today, it was saying in yellow: Core has not been working for the last 24 hours. There are issues that might negativly affect on the performance and must be addressed soon. Your updates will be good untill Jan 16 2016? >?

Yes i mean the navigation in in the top bar. WOW - that's long way , is this the only way to do it?

I have read once in this fourm by using this tool you would have the ability to delete all records for payment, invoices, tickets at once. I could not find it in the tool plus it says update the version of blesta while i have the latest?

I tried to change Announcements in the top bar to another word but I could not! I went to the language folder but did not work after even changing some!

Worked. Thank you all. Prpb : ) it says for most function, this is not working on this blesta version something like this : ) My version was downloaded from the site latest. Plus - I could not find the way to delete all invoices and make the billings zero dollar?

Solved. Firefox was the one working the actions properly.

Working now - thank you all.

I have to adjust my net income plus the paypal charge so i receive what i planned to earn. However, when im getting the prize of the thread of the year? lol

Ops. I downloaded the zip file the author posted and i uncopressed it. The whole folder as it is.