durbz

@PauloV Responded to your PM, thanks!

@PauloV I was wondering if you could chime in with some suggestions. I've recently installed this plugin on a fresh blesta installation, however encountering a few problems. We have blesta installed on subdomain.domain.com and the live chat link keeps disappearing from the navigation menu. We managed to keep the live chat link showing by editing live_chat_plugin.php and commenting out $blc_include = str_replace("{{base_web}}", WEBDIR.Configure::get("Route.admin")."/", $blc_include); and commenting $blc_include = str_replace("{{base_uri}}", "/".Configure::get("Route.admin")."/", $blc_include); However the link returns a 404 upon visiting https://subdomain.domain.com/plugins/live_chat/vendors/blc/index.php/site_admin/ As you mentioned previously, this is likely due to the subdomain and relative paths. Could you let us know some fixes we can implement, or files we can check for incorrectly defined paths? Lastly, thanks for all your hard work on this plugin!