TheNightOwl
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Posts posted by TheNightOwl
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On 7/8/2022 at 3:00 PM, Paul said:
Payouts are made manually after you receive a payout request. To add payout methods, go to Clients > Affiliates > Payment Methods and add 1 or more options.
What I am understanding then is that clients will just have to remember to request their payouts, right? Of course... I could send a monthly email to remind them to do this... Hmmm.
Thank you very much for the insight, Paul!
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I am trying to learn more about the affiliate system and the logic behind how it works.
I started out by searching the documentation, but only found the Order System documentation page that discusses how to set the system up, but not how it's supposed to function.
So I searched the forum here, and found this almost two year old thread that doesn't have any answers.
I searched YouTube thinking maybe someone has created a video overview of the affiliate system, but came up empty.
From what I read though, it does seem like the system tracks affiliate commissions -- but then affiliates just have to remember to request a payout whenever they want? So an affiliate could request a payout every day (as long as they meet the thresholds) or once every ten years?
I have some questions:
- Is there a way for me to see how much I owe and to whom?
- Is there a way I can generate a list of affiliates who've met the thresholds and then just pay them once a month?
- The payout method seems to be just a label -- is there a place for the affiliate to tell me what their payout method username (like Venmo handle, for example) is?
Thank you very much for your time and help figuring out how this system will fit into my existing workflow. (I have another affiliate system that is setup to generate a payout report on the 15th of every month. The system collects the payout method info on signup and every month, I just open the report and pay everybody to whom I owe money.
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I'd really like to see a widget in the admin dashboard that would display open tickets and link to access them easily.
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I've searched the forum and the help docs, but maybe I'm missing something. I want some sort of visible notification on the admin dashboard that I have an open ticket in the support system. Right now, there is no indication that I have an open ticket (and I do have one in the system). What am I missing?
Thank you!
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I have checked both the membership of my package groups and the module of my Creator and Creator Premium packages. (Both packages are using the cPanel module.) You can see my setup in the images below.
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My domain package is in it's own package group, separate from my hosting packages. I have the domain package group selected in the domain drop down of the Order Form. The multi-select only has my hosting package group. Is that right? If so, what else could be causing this?
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I have setup my domain and hosting packages and am testing the order forms. On the "Choose a Domain" page of the order form, I chose Order Other Item since I didn't want a domain name. Then on the "Configuration" page, my hosting package was already selected, but the Configurable Options section still wanted an EPP Code and to know if I want WHOIS Privacy. Since I am not ordering a new or transfering an existing domain, those options should not be there.
I assume I've done something wrong in the setup?
How do I fix this?
Handling referrals with a separate site for marketing?
in Support
Posted
Is there any way you all could build something into the system that would allow our affiliates to set a landing page? I have included a screenshot of how that might look on the affiliate's side based on an affiliate program I use on my non-hosting sites.