Hostlumina

I think part of the issue is that there is no warning that the .js is not been used and some think that the module is PCI compliant. Personally, I didn't know until i ran into this post a couple of months back as i was setting up blesta. at this point to be honest I stopped spending money on further site development and decided to wait for bootstrap and hope to see significant changes with this module + the support module that I am to checkout this weekend If it doesn't exist yet, a warning should be made on the module of this or better yet update the module to use the .js to make use of this "loophole" while still open and still make the warning if needed + have the option to use the stripe checkout (https://stripe.com/docs/checkout) which will go trough stripe directly. Just my 2 cents

I am curious about this error also. I have begun to receive this error with any domain we attempt to register.... https://httpapi.com/api/domains/orderid.json {"status":"ERROR","message":"Website doesn't exist xxxxxxx.com"} The module was originally working for us awhile back in older version of blesta and now that we are re-setting everything up we are receiving the same error.

Have you recently updated your version? I had the same issue of emails not deleting via POP3. After full reinstall it worked again for us.

Hi Tyson, I was using the version provided on this post 1.0.1. I did the changes manually as per your email and it worked perfectly and I am now able to create a package and test this further.

I tried it already and same exact thing happens.. I get the red box with no error message.

yep. 3.0.6

I have it setup just like yours. I have verified that the Id + token work with my current active billing system both test and live environments.

Thanks for testing it on your end. I have tried everything and no luck, so I am not able to test it.

Anyone tested this yet? I tried it and it appears to be giving an error. I tested this with the sandbox and live mode and it just gives a red bubble with no error when trying to create a package.

Out of curiosity... when you are using IMAP does your cron log show the following? Attempting plugin cron for support_manager poll_tickets. -->Output Attempting plugin cron for support_manager poll_tickets Not to highjack this post however, with IMAP or POP3 the tickets will not import on my end either if the cron job is ran automatically and it only affects the support tickets import part.

Hi, I can confirm this error also. Steps taken which gave the same error as OP. --> Installed cPanel Module --> Added server --> Added Server Group --> Created a package + Group --> Created an order form and added the group to the order form + payment (paypal) --> logged out of Blesta (copied the order form link) --> Followed the steps to placing an order. including the creation of a new user. --> At checkout the OP error appears. How did it work was by skipping the 3 step. --> Installed cPanel Module --> Added server --> Added Server Group --> Created a package + Group --> Created an order form and added the group to the order form + payment (paypal) --> logged out of Blesta (copied the order form link) --> Followed the steps to placing an order. including the creation of a new user. --> At checkout successfully -->made payment using the sandbox for Paypal.

I believe this is a bug. After further heavy testing and trying multiple things this is happening only when the Automatic Cron is ran via cpanel. I have verified the PHP path and everything is accurate. If I run the cron manually from Blesta the tickets are imported perfectly. Paul or someone at blesta can you please move this over to the Bug section? Setup: POP3 IMAP Blesta version 3.0.5 X-Powered-By: PHP/5.3.27 Content-type: text/html Attempting to run all tasks for My Company. Attempting to apply credits to open invoices. There are no invoices to which credits may be applied. The apply credits task has completed. Attempting to deliver invoices scheduled for delivery. No invoices are scheduled to be delivered. The deliver invoices task has completed. Attempting to provision paid pending services. The paid pending services task has completed. Attempting to unsuspend paid suspended services. The unsuspend services task has completed. Attempting to process renewing services. The process renewing services task has completed. Attempting plugin cron for order accept_paid_orders. Finished plugin cron for order accept_paid_orders. Attempting plugin cron for support_manager poll_tickets.

FYI it resumed when a ticket I opened included HTML links (signature).

Unfortunately. The issue has resumed randomly....

Well... After installing blesta from scratch again it worked

Nothing works not even the above... I am surprised not even POP3.. Right now I am reinstalling from scratch...

Hi All, I have searched around and haven't seen anyone with the following issue so I am not sure if just specific to my install... So I have the support plugin installed and configured. Everything works when a ticket is opened and worked through blesta including email confirmations to the support staff + the client. However, If an email gets sent out to the support department, Blesta fails to import the email. I am 100% sure that the email settings are accurate and I can confirm that Blesta does attempt to retrieve the email as they are marked as "read". I have tried Piping, POP3, and IMAP and same issue. I checked the logs and the following cron job gets stuck for hours... unless I disable the plugin and setup from scratch and run the cron again (work around to try different settings). As soon as the cron is ran the email gets flagged as read (as mentioned before) so I am sure the problem is at point of Blesta attempting to import it to a ticket + delete the email. Output Attempting plugin cron for support_manager poll_tickets. Any help would be appreciated.

This patches and upgrades are a joke.

LOL much better

I think you missed the S? Very clever! Thank you for the explanation

Just out of curiosity... What is BLESTA? (the word) I know the word BLEST and also BLESTA in CATALAN = BLEST.... Just curious as to what is the meaning of it and how/what made you decide to name your billing software BLESTA... Ahhh, I am tired and finally have some alone time to myself..

Works well for me too