judodesign

Great, thanks Tyson. The paths solved the issue.

Hi. Yes. the email goes out but no pdf invoice attached. When I look in the Blesta folder via ftp there was no 'tmp' or 'uploads' folders. So I created them and gave 777 permissions. Then in Settings -> System Settings -> Basic Setup I have: Temp Directory: /tmp/ Uploads Directory: /uploads/ I did a test invoice and sent it to my own email, but still no invoice. Also, in the Blesta folders > Invoices or tmp or uploads, there's no sign of a pdf.

Yes. Do I need to change it?

I just tried a new client. All is good except no pdf invoice is going out attached to the email. Any thoughts?

yeh I'm on Blesta 2.5.. Ok, great. Now one of those services is suspended. So I'll try and resend the invoice and see if it works. I noticed before that the email said that a pdf of the invoice was attached, but nothing was there.

Thanks Paul. When I click on the "Active" link for one of the duplicate services, I got to a page with SERVICE EDIT and LOCAL EDIT. No where in there is the option to uncheck the "Use Module". If I try to suspend the account, I again get the error "The method failed when communicating with the remote module server." In the output in Module log it says: Usage: suspendacct user [reason] [disallow] [--usage | --help] Suspend a user's account with possibly a more stringent suspension as determined by disallow. where user -- is a valid user name (required) reason -- is a quote bound description for the suspension and is written into the /var/cpanel/suspended/<user> file (optional) disallow -- is for additionally generating a user.lock file in /var/cpanel/suspended and to issue this the argument needs to be 1 (optional) Note that the order of user, reason and disallow must be maintained. Now supports drving instructions via --help, --usage

I am a hosting reseller making a hosting account per client. But the accounts are already set up and have their own cPanels. @CubicWebs, your links to the modules don't relate to what I'm seeing. But I have found the module I created in the cPanel modules. SSL is set to YES. @Paul. You were right about the email templates and they are now changed. Ive also added the user name as per the name on the account in WHM. But where do I go to uncheck the "Use Module to add" button? I see I can do it when I try to add a service to a client, but I cant seem to do it once its added. When I go to edit the service by clicking on the "Active" link, its not an option in the settings. So, I now have two duplicate services for my first client instead of one. But now I'm a little concerned that, as I can't seem to check the status of the "Use Module to add" setting, if I try and delete one of these services it may delete the hosting account back in WHM. Is that right? Moving forward, I plan to only add a cPanel hosting account to Blesta that's already set up in WHM. thanks for your help guys.

Hi I'm really struggling here. I have a hosting reseller account with WHM. I only have a handful of clients hosted and simply want to send out automated billing annually. There are only two prices. I've set everything up and made the two packages. I added a client too. Then I added a service. But I noticed that tax hadn't been added, so I updated the package and re-added the service. But the old one is still there in the clients details. When I try to remove it I get "The method failed when communicating with the remote module server.". Then, when I send the actual invoice to the client, both service invoice emails go to them. But, the email message starts with "Welcome to Chris Test! " Then they have a link to blesta login, but that just leads to: An error occurred during a connection to www.judodesign.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) As I mentioned, I just want to bill clients with their own cPanel hosting plans. I don't need to set up a system where they new clients can set up new cPanels and buy hosting. Perhaps I'm making this more complicated than it needs to be. Appreciate any help. Thanks Paul

Sure. It goes to: http://judodesign.com/blesta/

Hi Paul, No, nothing from westhost. Just instructions to click on the 'Blesta CMS' icon in the Software & Services part of the cPanel. I assumed it would take me into an account setup.

Hi, I have Blesta as part of the cPanel in my Westhost Reseller cloud hosting package http://www.westhost.com/reseller-hosting/ When I click on the Blesta icon to set up billing for my hosting accounts, it just takes me to a login page. But I don't know what my login details are as I haven't signed up for any account. I tried all my email address's, but none work. Can you help?