bhgr1

PM sent

I had the same error when a client tried to add new domain. https://httpapi.com/...ns/orderid.json {"status":"ERROR","message":"Website doesn't exist xxxxxxx.com"} I tried to add new service for the client and got the same error. The module was working fine for other clients. Then I found in logs: "City contains invalid characters". It appears that client had character "č" in name of town in his contact details. Changed "č" to "c" and registration went without problems. Strange, but I hope this helps someone...

You can forward all mail from email address hosted on Google to some email address (or alias) hosted on your server. In piping settings set piping email to your Google apps email. You can use Google's SMTP for sending emails, just set server to smtp.gmail.com, port 465, server security to SSL. Username and password are of the Google apps account, of course. Check the firewall rules to allow outgoing 465 port, if firewall is used.

I may have made $>cd /usr/bin and then $>./php but would get the same result. There's no php file in /usr/bin on my DirectAdmin install. I managed to get it working with IMAP settings. Not sure what was this about, as the mails were processed but data couldn't get read. I guess something with piping and suPHP permissions was wrong. Thanks everyone.

I've been away for few days, so didn't have time to reply... [root@srv ~]# /usr/bin/php -bash: /usr/bin/php: No such file or directory [root@srv ~]# PHP is installed in /usr/local/php5, so the path has to be /usr/local/php5/bin/php I tried to open the ticket via direct link, as you said. The screenshot is in attachment. No results. I've checked all the settings and it's not working. All tickets entered via web portal work fine, I recieve the notifications, mobile and email. But for tickets via piping there's no data at all in the database (as seen in my previous post and attachment), the ticket is recieved, but no data about the sender or any other data is entered in the database.

In attachment you can see what data about tickets sent via piping is stored in database (phpmyadmin view of the suport_tickets table)

Admin has all permissions set to enabled. Server is DirectAdmin, PHP with suPHP. Piping setting is set like this: "|/usr/local/php5/bin/php -q /home/user/public_html/blesta/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/" Tried it also without -q option. Same thing. Exim log states that message is delivered.

I checked that already. Also, there's no automatic response for those tickets (recieved via pop and piping). Automatic response for tickets sent via portal is regular.

Hi, I've installed Blesta 3 (upgraded 2.5 lifetime license) and everything seems fine except support tickets. I've tried pop3 and piping and for both methods the ticket is recieved, tickets page shows a number of open tickets, but there's no list of open tickets on the page or any datails of the there. Tickets recieved via support page on the portal work just fine. Any ideas? I guess that some PHP or PEAR component may be missing on my server...