If there are multiple support departments configured they do not line up for the client when creating a new support ticket.
3.0.7 & 3.1.0 B1
This only happens with 4 or more departments.
This also comes into play also when changing departments, priority, staff assignment, and status.
I think this is going to be a big deal to most people.
Are bug fixes in 3.0.7 and the coming 3.0.8 automatically implemented into 3.1?
For example 3.0.8 isn't released yet, but I saw a post from Tyson about some bug where he said fixed core xxx 3.0.8. So will 3.1.0 b2 have that fix rolled in as well?
Did you upgrade with the patch or the full version? It may be possible that somehow you corrupted a file or two when you uploaded the patch or something.
Just an idea. Don't know for sure. I used the full version just to make sure all of my files were up to date.