PauloV

Thanks Its bases on the latest version, but we have removed many plugins and addons, and also cleaned some confusing code, like Languages. Regards, PV

Bug resolved It was missing two cache config files that we have now added to the plugin. I also reply with a Patch Link Regards, PV

Its not a "bug" (its anouther thing anoying) its Blesta Menu Cache You have to delete the cache files located in "cache" We have uploaded all plugins and mod's with the updated short tags <? to the recomended php tags <?php Please download and test it now Regards, PV

Thanks for the advice We are now correcting the tags, and we will upload shortly the corrected plugins and mod's without Short Tags Regards, PV

Its dosent need ASP_TAGS we have it working on 3 diferent servers with diferent OS all with cPanel and onse local server with default seting, and we dont have "ASP_Tags" enable What is the error that is showing to you? Regards, PV

Thanks once again Now all plugins and modes auto detect the admin directory we have replace the "admin" with <?=Configure::get("Route.admin");?> that get the current admin directory. Justo download the plugin or mod again and replace Regards, PV

Hello CubicWebs Im a litle confused about the "admin" is because you have it on outher admin name directory? or someting else? Regards, PV

Hello, No, it only needs Blesta installed Regards, PV

Hello Yes it does In Blesta Admin, wen you click on "Live Chat" it will popup the Blesta Live Chat, then on Menu->Setings you will see an option called "Widget embed code", just click on it, and copy the javascript code to put in outer external pages even on static pages Regards, PV

Hi Just download again the file form here and upload it again to your blesta plugin directory: Download here Regards, PV

Hello Blestars Here it is the Beta 1.0 Released of Blesta Live Chat: http://www.blesta.com/forums/index.php?/topic/1928-blesta-live-chat-beta-10-released/ We hope you like it Regards, PV

Hello MemoryX2 We have fixed the problem, you can download again the Badge Mod in the same link: Download Here The problem was first dtected by CubicWebs and we forgot to fix yesterday. What we have done to fix was simple: We have open the file plugins/support_manager/views/default/admin_tickets_count_include.pdt and then change te code from URL: <!-- display ticket count menu badge--> <script> jQuery(function($){ $( document ).ready(function() { $.get( '//<?=$_SERVER["HTTP_HOST"];?>/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); }); setInterval(function(){ $.get( '//<?=$_SERVER["HTTP_HOST"];?>/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); },5000); }); </script> <!-- end display ticket count menu badge--> to relative paths like this: <!-- display ticket count menu badge--> <script> jQuery(function($){ $( document ).ready(function() { $.get( '/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); }); setInterval(function(){ $.get( '/admin/plugin/support_manager/admin_tickets_count/', function(newRowCount){ $("a[href='/admin/plugin/support_manager/admin_main/']").html( newRowCount.trim() ); }); },5000); }); </script> <!-- end display ticket count menu badge--> Once again thanks CubicWebs for helping Regards, PV

Great release in fixing bugs Keepup the good work Regards, PV

Hello We have merged the 3.1.2 changes and the latest changes in this build. You can download on the first post here: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/?p=15031 Regards, PV

Hello CubicWebs Thanks for your sugestion, i have integrated I have optimised the code, no need to add code to the file /app/views/admin/default/css/theme.css Just open the file /plugins/support_manager/views/default/admin_tickets_count.pdt and replace the code with: <?=$this->_("SupportManagerPlugin.nav_primary_client.main", true);?><span class="top_row" style='margin-left: 5px;margin-right: -5px; padding: 4px 7px 4px 7px;color: #fff;-webkit-border-radius: 5px;-moz-border-radius: 5px;border-radius: 5px;float: none !important'><?=$status_count['open'];?></span> I have updated the downloaded file Regards, PV

Hello, Great news Any sugestions tell me Regards, PV

Hello, Can you PM the "sorce code/html code" wen visiting the main admin page just to check what is being insert on the menu and on bottom Thanks, PV

Hello Its done and we have made and easy how to install Check my latest post here: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/page-2#entry15306 Regards, PV

Hello Blestars Now you can have realtime (5 sencods delay), without reloading the Blesta page, a Red Badge on Support Manager Menu, diplaying the number of Open Tickets Teaser: How to Install: Download below the extra Support Manager files (it dosent replace any file), and upload to /plugins/ directory. (Download here) (updated 01-03-2014) Open the app/views/admin/default/structure.pdt (if your template dosent called "default", change the name "default" to your admin template name), and then find the bottom latest lines: </body> </html> change to: <?include(PLUGINDIR . DS . "support_manager" . DS . "views" . DS . "default" . DS . "admin_tickets_count_include.pdt");?> </body> </html> Now enjoy P.S- We will include this change in the Support Manager that we have released, after the merge diff betwin 3.1.1 and 3.1.2 released yesterday. Regards, PV

Hello Give me a couple of hours to sleep and then in the morning at the office we will add the modification to display the number of open ticket as ared nadge like we have build for Blesta Live Chat Regards, P:

Hello, I have send you a PM Thanks again for all your help. regards, PV

Hello, Many thanks for all your feedback. I have open a voting pool on the first Post, please vote to decide what to do Regards, PV

Hello Paul We think that we have apllied your strict Programming Style Guide, because we whant to Help Blesta Grow and attract more users to help us also build more plugins, extensions and modules for Blesta If you whant we can send a detailled explanation what modifications we have made to help you see more cleary the modifications that we made to you implement to core The modifications are secured and dosent afect any other action on Blesta, you can easily revert the Plugin, just putting an original Support Manager Plugin (we can build a revert qwery to run). We will also support future releases, because, we are using this modifications, and will in the future releases, also use, so, the support will go on Thanks to all, for your feedback about this modifications. Please send us your sugestions to implement and build a almost perfect Support Manager Plugin. Regards, PV

Hello, Thanks We wil check also the "Markdown" to see any outher solution Regards, PV

Hello to all Functionality added http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/ Now you can also create clients accounts from Tickets. Any bugs detected just tell us. Regards, PV