disenioweb Posted May 9, 2021 Report Share Posted May 9, 2021 Hello i want to know, if is possible to prefill subject, based on which department user select to send ticket. Thanks Gabriel Quote Link to comment Share on other sites More sharing options...
0 Michael Posted May 10, 2021 Report Share Posted May 10, 2021 Hi, That's not a bad idea for a feature request (https://requests.blesta.com), I know you can do it via the Support Management API if you make a custom plugin. But you can't at the moment. Quote Link to comment Share on other sites More sharing options...
0 disenioweb Posted May 10, 2021 Author Report Share Posted May 10, 2021 Thanks Michael..., Jay from supportpal gave me the code, but this will pre fill the same subject for all departments...and i needto have other subject... Gabriel Michael 1 Quote Link to comment Share on other sites More sharing options...
Question
disenioweb
Hello
i want to know, if is possible to prefill subject, based on which department user select to send ticket.
Thanks
Gabriel
Link to comment
Share on other sites
2 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.