Timothy Posted December 23, 2013 Report Share Posted December 23, 2013 When a customer responds to a support ticket via email, the status of the ticket is not updated. There was a discussion about this back in October at http://www.blesta.com/forums/index.php?/topic/1277-support-response-via-email-not-changing-status/?hl=status I can confirm I still have the issue on 3.0.7. It does not appear to be fixed in 3.1 Beta. Link to comment Share on other sites More sharing options...
Michael Posted December 23, 2013 Report Share Posted December 23, 2013 Please read my reply in the thread... Link to comment Share on other sites More sharing options...
Cody Posted December 23, 2013 Report Share Posted December 23, 2013 Closed as not a bug. Link to comment Share on other sites More sharing options...
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