clamhost Posted March 8, 2014 Report Share Posted March 8, 2014 I think Blesta needs some type of auto refresh for the Support Ticket Section. As its a good way to see if a client has responded to a ticket. Instead of having to constantly refresh the tickets page. PauloV 1 Quote Link to comment Share on other sites More sharing options...
PauloV Posted March 8, 2014 Report Share Posted March 8, 2014 The support manager is already built in auto refresh Open support manager and send an email or open a ticket you will see in 3 seconds the ticket Quote Link to comment Share on other sites More sharing options...
clamhost Posted March 8, 2014 Author Report Share Posted March 8, 2014 How about being able to adjust the refresh time? Quote Link to comment Share on other sites More sharing options...
PauloV Posted March 8, 2014 Report Share Posted March 8, 2014 You can edit the support manager pdt file and raise the time refresh but 3 seconds is very good for default and i think you will not need to adjust Quote Link to comment Share on other sites More sharing options...
clamhost Posted March 8, 2014 Author Report Share Posted March 8, 2014 Some type of adjust from within blesta would be cool Quote Link to comment Share on other sites More sharing options...
PauloV Posted March 8, 2014 Report Share Posted March 8, 2014 Some type of adjust from within blesta would be cool We will add that option next week on our Support Manager Mod Quote Link to comment Share on other sites More sharing options...
PauloV Posted March 13, 2014 Report Share Posted March 13, 2014 I think Blesta needs some type of auto refresh for the Support Ticket Section. As its a good way to see if a client has responded to a ticket. Instead of having to constantly refresh the tickets page. Option Added in our latest Support Manager Mod: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/ Quote Link to comment Share on other sites More sharing options...
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