clamhost Posted March 8, 2014 Report Share Posted March 8, 2014 Blesta should implement a cron to auto close tickets without response after x amount of time. Including automated response that the ticket is being closed as no response has been made or the client has not responded back. This feature might have already been implemented not sure. Quote Link to comment Share on other sites More sharing options...
PauloV Posted March 8, 2014 Report Share Posted March 8, 2014 I think it will be released that option on Blesta 3.2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.