Namecheap Module Errors: Sqlstate[Hy000]: General Error....

[mpyusko]

SQLSTATE[HY000]: General error: 2006 MySQL server has gone away on line 124 in /home/(server)/public_html/blesta/lib/model.php 

 

I am trying to configure the namecheap module.  I chatted with Namecheap and they confirm I am configured to allow API access.  The rest of Blesta seems to be running normally.

[Michael]

That's related to your server or the server you are on: http://dev.mysql.com/doc/refman/5.0/en/gone-away.html

The most common reason for the MySQL server has gone away error is that the server timed out and closed the connection.

[mpyusko]

Ok, I did a manual install, imported 2.5.4 data, then imported the installation into Softaculous.  So How can I fix this issue?

[Michael]

Ok, I did a manual install, imported 2.5.4 data, then imported the installation into Softaculous.  So How can I fix this issue?

 

You'll need to edit the limits for mysql in the /etc/my.cnf file and add the following under [mysqld]:

wait_timeout=2400 ##you can raise even more
connect_timeout=360 ##you can raise even more

Thanks to Paulov before.

[mpyusko]

Unfortunately I don't have access to that file being on a shared server.

[Michael]

Unfortunately I don't have access to that file being on a shared server.

 

You'll need to contact your host mate, or move providers or get a VPS you can manage.