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Everything posted by Paul
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Sorry, Scott beat you on that.. hence the pre-designation to CORE-628, however you reinforce the need for such a feature. The sorting would happen under the group, in the expandable area where all member packages are listed.. unless I'm misunderstanding? It's not a sort order for all packages in the system, but rather packages within a group since a package may be assigned to multiple groups and it's sort order in each may be different.
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Thanks for the report, can anyone else confirm?
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Use {Ticket.department_Email} For From Address On Tickets
Paul replied to Alex's topic in Feature Requests
Just a note on this. The reply-to address is always set to the email address defined for the department, and replies should go to the right place. However, I have added a task, CORE-810, to use an email tag in the From Email field for the template. This will effectively set the from email to the support department email. -
Support Manager - Malformed Ticket Note In Blesta When Replied From Gmail
Paul replied to MartyIX's topic in Feature Requests
Blesta strips out content from the reply that is quoted, and the "On Sat... wrote:" text isn't quoted. We may be able to take a look directly above the quoted text for a similarly formatted string, but this may vary from mail client to mail client and a solution may not work across the board. The alternative is that we ask users to "Reply above this line" and remove everything below it. We opted originally not to do that because users may ignore that. Open to suggestions -
Making The Protocol For All Email Templates A Company Setting
Paul replied to dait's topic in Feature Requests
A setting could work, but I'm not sure how best to implement it. Consider the following cases.. 1. We add an https option for email templates, how do we enforce it? We could do a string replace for http:// and change it to https:// within the template before sending it, but if you add any http links in your templates, they would be converted as well, and this could be a big problem. 2. During install, (or immediately after), we could ask that question, and simply update all email templates to use that schema. This would be a one time conversion and mean that adding http:// links in your templates later work work fine and not be converted. Do you have any suggestions? I understand that manually updating all the email templates can be a pain, and we want to minimize the necessity to do so wherever possible. The only way I can see this working well, is some kind of post-install wizard that asks common questions like this. -
Does anything show up in the module log? Tools > Logs > Module. If the email address entered into the gateway in Blesta doesn't match that from which PayPal is including in their IPN call, it won't be credited. Some people have multiple aliases, and we have a task so that these aliases can be added to the gateway and be accepted as well. (CORE-697) I found a task, CORE-662, that resolved an issue with an error being displayed within Blesta when returning from PayPal. This was solved in 3.0.1. However, this may be a matter of the user clicking the return link, which is mentioned in this case, and an automatic redirect. This may require another look. I agree, the user shouldn't be able to edit the item. I have assigned this to CORE-809.
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Please understand that all bugs must be confirmed. As we do not currently have an IIS environment, it's difficult for us to do so when they are Windows only related. We also rely, at least partly, on the community to confirm bugs. Different users may experience different things, and a bug may be multi-faceted, requiring a more broad fix. You certainly shouldn't have to maintain your own build, and we don't recommend it. Not all bugs reports are replied to immediately. Bug reports and feature requests are best for the forum. When a ticket is submitted, it's typically reviewed by one person, or escalated to another person. On the forums, it's open to everyone. I'll take a look at some of your other threads.
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Ooh, upgrading from beta 7. Did you download the full version of 3.0.4? Not the patch, correct?
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Hi dait, We understand that the default setting for the temp directory on a Windows install may not be correct, and if not it should be resolved. The number of Windows users is very small compared to Linux users, so it's more likely some things will need to be tweaked to work better for Windows and we're open to that and we appreciate your suggestions. I guess what I don't understand is whether or not you're able to work around this issue for now. It looks like you came up with a solution above. Will that work for you for now? Ultimately, I think it would be helpful to have more discussion about this. Feedback from other Windows users would be great. Thanks
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Whoa, that's a lot of codes. I suppose a utility to loop through all those coupon codes and enter them into the database would be necessary. There's currently no built in support for importing coupon codes.
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Thanks for the feedback mitsos, we are definitely interested in making patches easier to install and eliminating, as far as is possible, the need to merge style/template changes. This is something we will most certainly revisit once we get caught up on some highly requested features.
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Virtualizor is assigned to task CORE-419 and tentatively assigned to 3.2. It's possible it could be pushed back beyond this depending on need and workload for 3.2.
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This is a pretty narrow request, that not everyone would probably find useful.. however, we are considering a way by which the header and footer for each company can be modified in the UI, so that the template files don't need to be modified. In such a scenario, adding the Google Analytics code to the footer would be super easy.
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Awesome! Awesome! I believe it is a time issue. The revenue is correct, just not for the time period you expect. We need to investigate a bit more.
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Thanks! These were reported to us by Vlad C from NetSec, which we appreciate. We want to be transparent about any security related issues, no matter how small or how large. And, of course, do our very best to write code in such a way that minimizes the potential of any security risk to begin with.
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This made me LOL A feature to set the number will be in a future release. For now, this should work for changing it after the 1st one has been created. Cody or Tyson may have a better suggestion, though.
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Thanks for the suggestion.. If I'm remembering correctly, you suggested this early on. Definitely needed!
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Not sure what since 3.0.3 would cause that on Windows. Anyone else having any trouble?
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That's pretty odd. Did you run /admin/upgrade after patching the files?
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Please note the download will be available shortly.
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Blesta 2.5 would use the auto-incrementing client id from the database as the client id. v3 uses clients.id_value and clients.id_format. This isn't yet customizable in the interface, so you may be able to make a change in the database. BACK UP EVERYTHING FIRST Look for the client where id_value is the largest, and change it. If you want the next client to have an ID of 12345, set it to 12344. Then, create a new client. Then, change the id_value back that you changed to 12344. If you want to include other characters in the client id, you can as well. For example.. HOST-12345 USER-12345-CO abc-12345 12345-xyz To do that, look in company_settings for the key clients_format and change the value. Be sure to include {key} in your string, someplace. Again, make sure you back up everything first. I'm not 100% sure the first thing I mentioned will work as intended.
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What type and level of integration would you like to see? Would this mainly be for server provisioning over the API? A SingleHop module?