Paul

I think what Tyson did here he did after posting the hotfix above. If I'm right, the issue you experienced with changing the renewal date is already corrected it's just not in the file you downloaded. Tyson, can you confirm? I can post a new file for testing if that's the case.

Can you let us know the Plesk version? Tyson is investigating this right now.

yep, patched. closing thread

Just a quick announcement to any Blesta customers who also have WHMCS installs. You should take them down immediately until a patch is released. Please see http://www.webhostingtalk.com/showthread.php?t=1309491 I'm not going to post a link to the POC, however you should know that it is a CRITICAL vulnerability.

Your suspend error may be the result of the username not existing, make sure the username is set in the local edit.

What version of Blesta are you running? It sounds like it may be 2.5.. if so, then there are no module options on edit and you'll want to make your changes under local edit. To cancel, simply set a date for the canceled field.

This is only necessary when you add the service as an admin to a client's profile. If you cancel, suspend, or edit the service through the "Active" link you will see a "Use Module" check box. Uncheck this box when performing an operation to prevent it from calling the module. You want to uncheck this whenever you don't want what you're doing to make an API call to your WHM server and affect the cPanel account there. For the duplicate, click the "Active" link and cancel it, but uncheck the "Use Module" box when doing so. If adding it to Blesta when it already exists in WHM, just make sure to uncheck the "Use Module" option when adding. If you want to link it to your WHM server for account suspensions if they don't pay on time, then click the Active link, and input the actual username in the username section and uncheck the "Use Module" option and save. You are very welcome!

What do you guys think, a pop up window with an HTML invoice and an option there to download the PDF version? Or embed the invoice in the page in the client area?

Check your email templates, it may be that it's using https:// for the link in that email when you don't have SSL set up for the domain. Regarding the other error about connecting to the remote server for the module, uncheck the "use module" option to update Blesta without connecting to the cPanel server. If you add a cPanel hosting account to Blesta that's already set up, then you'll want to uncheck the "use module" option at that time as well. After it's added, click to Manage the service, and make sure the proper username is entered for the username field. This will link it to the server so suspensions and unsuspensions can happen automatically. If you try to remove the service from Blesta and don't want it to delete in on your WHM server, always be sure to uncheck the "use module" option.

That's correct. Custom payment types.

We don't make the pricing public. Did you email from the same address you signed up from the forums with? Do you currently have a Blesta license? VAR accounts are unlimited licenses on servers you own or operate for a flat monthly fee. Most customers are better suited for the standard reseller plan, which has a much lower commitment.

Not happening anymore? I remember before you said you had 2 windows open logged into each company watching the ticket queues and it worked great. For me, it looks like the other company but it loads the ticket queue for the last company you switch to. This can give the appearance that it's the ticket queue for company A, but it's actually the ticket queue for company B. Make sense? I just wonder if that's what's happening here.

IPBoard does that, I think it's to prevent yelling in titles, but It is pretty annoying since it forces Cpanel instead of cPanel, Cdt instead of CDT, etc.

Yeah, this would be pricing in a single package. Duplicate terms with different prices. I'm not sure it will solve anything in Dave's case, but I thought I'd throw that out there since this functionality is probably not common knowledge.

A cron job and a cron tab are pretty interchangeable, I think. I agree, assigned to CORE-791 - thanks! I'll see what we can do about that, there is definitely room for improvement here. Not sure why that is, your web server isn't doing any caching is it? Can anyone reproduce? Forcing HTTPS was actually added to 3.1. We need to split the documentation for 3.0 and 3.1, and will be doing that shortly. Often times we have people asking how they can force HTTPS for their Blesta installation. It's a good idea to use SSL whenever possible, especially when personal and financial information may be at risk. Since not all servers have SSL, we added the rule and commented it out so that it can easily be enabled. If your cron job is set up and running, then installation is complete. I suggest checking out common tasks in the manual http://docs.blesta.com/display/user/Common+Tasks for what to do next. This forum is also a great place to ask for help! Thank you for your suggestions!

I've linked to it in the manual here - http://docs.blesta.com/display/user/Company+%3E+General A tooltip here would probably be a good idea though.

I think he means everyone in this thread who posted a review

Thanks!

You can set up a package with multiple price options for the same term.. for example.. Package A 1 Month $89.99 1 Month $99.99 1 Month $79.99 Then just select the appropriate price point for the legacy package. This wouldn't make sense if offering it for order, since the customer would simply select the cheapest option, but for legacy services it might help with what you are trying to do and reduce the number of package permutations that are required.

Thanks for the suggestion. Do you think this could be accomplished by using conditionals in the welcome email template now? It's likely we will add the ability to create custom email templates in the system in the future, and a method by which they can be utilized by the core, manually, or by other extensions.

What happens if you log out entirely, and log in directly to that other company? Does the ticket still appear? Can anyone else reproduce this?

If you originally imported from 2.5, the passwords as stored in Blesta 3 will be the same MD5 hashes unless/until the user logs in and the password is updated. If you look at the users table, password field, it should be pretty obvious which passwords are MD5 and which are not. MD5 passwords are 16 byte, and will appear shorter than new passwords.

Thanks for the report on this guys, I have not confirmed but I have assigned this to CORE-789 so we can investigate.

A service price override option is assigned to CORE-747 and tentatively scheduled for 3.3. We might be able to bump it to 3.2, but even then it's still a little ways out. I wonder if you're able to use recurring coupons to get the pricing the way you want, though it may be simpler to use legacy packages.

Which CSS files did you find to be poorly formatted? I'm happy to take a look.