snake

+1

the URL given was just an example URL which I re-quoted from Pauls post, I did of course use the url to my own site (DOH) but as there is no cron folder, the url doesn't work. see here: http://screencast.com/t/pVHrpnYo and yes I have also checked the ZIP, there is no cron folder there either.

I have already read and tried this as well Paul before posting, but that uRL is invalid (https://www.yourdomain.com/blesta/install/path/cron/?cron_key=CRONKEY) as there is no cron folder, thus just gives a 404

which gives /usr/bin/php D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\index.php cron which is not a URL, so cannot be run from the browser. I have tried using mydomain.com/billing/index.php?cron this does not work either

I am using universal module, and as Tyson said above I have tried package.name, service.name etc but everything I try throws an error. I have looked through the docs, but I cannot find any mention of what actual tags I can use.

the debug is what is in there by default, but this seems like it is aimed at php developers.

ok i'm still not getting this i'm afraid. I am reading the docs, but they seem very limited and seem to assume prior knowledge of how the system works. here is what I need to do. when an order is placed, I want the confirmation email to show what they ordered. So what tags should I put in there ? In addition I also need to get an email sent to me telling an order has been placed so I can manually provision it. In the universal module settings i have set the "Post URL/Email " to my email address, but it is just sending me a bunch of JSON. Which is presumably due to thje "{% debug %}" in the notification content. What should I put in here to get sent something more meaningful ? thanks

oh, I thought as Blesta was open source, community contributions could be added into the core, is that not the case then ? I hate having to make code changes after every update, too much chance that you might forget, had enough of that with WHMCS :-)

I need to run the cron job from URL as am on windows, but cannot find this info anywhere. Can anyone tell me what the URL is ?

sorry should have mentioned I have checked the logs already and the transactions show up as SUCCESS. This is not a local machine, it is a public website. It seems to just be a problem with the sandbox, I switched to live mode and everything went through.

no I haven't, i'll give that a try, however I have also noticed that the regular payments are not being recorded in Blesta either. there is no error, everything goes through ok on the paypal side, but in blesta it still says unpaid.

Trying to test out paypal standard (in sandbox mode currently), it works fine with a standard payment, but when using the subscription link, it gives an error at paypal every single time. Message 3005 any idea why ?

good work, thanks

that's great Rodrigo, can't believe you solved this in less than 24 hrs :-) that is a great service. will this be in the next release, or will this patch need to always be applied manually ? I would also like to put the control panel url in here as a hard coded value, but putting it in the "values" field doesn't seem to work, is there another way to do this ? So I get what the Services options are used for now, and it seems I can use this universal module to call a http api that will do my provisioning for me at some point. But could someone explain what the package options do and how these differ from the service options, thanks.

under module options, I see the universal module I have created "websitepanel". under tags I have {client.id} {client.id_code} {client.first_name} {client.last_name} {pricing.term} {pricing.period} {pricing.currency} {pricing.price} {pricing.setup_fee} {pricing.cancel_fee} {module.*} {package.*} {service.*}

by that do you mean the first field(label) under service options ? as I only have 1 field there at the moment, which is my username field, and this is not showing up in the clients service details.

thanks, that was quick :-) I tried what you said, and I can now see that field in the admin and can enter a value for it. But from the client side they cannot see these fields, which I need them to as it is their control panel login details (not edit, only view) Is this possible?

I am using the universal module as there is no provisioning module for the control panel i am using, and it is a requirement to choose a module when adding packages. Because of this I have to provision the packages manually on my control panel. When doing this I need to then insert the users control panel username into the package details somewhere, but I cannot see how I would do this. I tried using the package options in the universal module and added a "username" label, but I cannot see any place where I can then enter a value for this before activating the package for the user. Didn't find anything helpful in the docs so far. Can anyone advise ? thanks

ok it was indeed the {package.*} tag, I removed this and the error went away. So I am confused now about what tags i can actually use in the email ? can can I put details of the package in the email if it causes an error ?

when trying to activate a service for a user I am getting below error. I have found mention the forum that it could be an issue with the welcome email for this package, but the ONLY tag I have in the email is {package.*} I am just testing out the system right now, so really haven't not added anything custom, it is just the bare bones currently Oh noes! unexpected character in filters : "." at 299 on line 233 in D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\vendors\h2o\h2o\parser.php Printing Stack Trace: #0 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\vendors\h2o\h2o\parser.php(114): ArgumentLexer->parse() #1 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\vendors\h2o\h2o\parser.php(75): H2o_Parser::parseArguments('package.*', 292) #2 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\vendors\h2o\h2o.php(106): H2o_Parser->parse() #3 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\vendors\h2o\h2o.php(142): H2o->parse(' ???Hi {conta...') #4 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\app\models\emails.php(806): H2o::parseString(' ???Hi {conta...', Array) #5 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\app\models\emails.php(512): Emails->buildEmail('service_creatio...', '1', 'en_us', Array) #6 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\app\models\services.php(1247): Emails->send('service_creatio...', '1', 'en_us', 'russ@michaels.m...', Array, NULL, NULL, NULL, Array) #7 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\app\models\services.php(1036): Services->sendNotificationEmail(Object(stdClass), Object(stdClass), '1') #8 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\app\controllers\admin_clients.php(3503): Services->edit('1', Array, false, true) #9 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\lib\dispatcher.php(111): AdminClients->editService() #10 D:\HostingSpaces\russmichaels\cfmldeveloper.com\wwwroot\billing\index.php(21): Dispatcher::dispatch('/billing/index....') #11 {main}

ah solved it. It was the visible/hidden option at the end. As this setting is right after the auto close option it kinda implies that it is for the closed tickets rather than for the dept.

I am on 3.2.1 I found it in the dept settings in the end, completely missed it before. But un-checking the box made no difference i'm afraid.

where is that option, I don;t see it under the dept settings. Also I am logged in as a client anyway.

I have installed support plugin, and I have created a dept, but when visiting the support page it says There are no support departments available have I missed something

just noticed that in all the email templates it sets the from address as @www.domain.com instead of @domain.com so obviously if anyone tried to reply to any of those addresses, it would bounce.