dubjuice

Doh.. I thought if i just added the users to the group it would automatically send them all those notices. Thanks so much, that fixed it.

I create a staff group and assigned several staff users to the group. The group is set to receive specific emails such as new invoices. However when I generate a new invoice it only gets BCC'd to my single admin account. Even if I added other staff as admin's they do not get them. Am I missing something in the set up to get staff groups BCC'd on certain emails?

Im looking for a way to increase the cost of an account by a percentage based on an option. So for example if i have 4 website hosting packages but i want to allow for the option to host them on SSD drives vs Standard Drives at a premium. I could create 4 additional packages for SSD hosting but it would be nicer to have it as an option they click and then it automatically increases the price by a % instead of a fixed amount. Any idea if this is a feature request or is this currently possible?

beauty.. got it working. Thanks!

yes thanks, that works too. How do i go about creating a custom template? that would work best i think. Would allow me to make some other changes on the invoice as well if i wanted. I just tried to create a new folder under invoice templates and copied the files in there from the default and changed all the names (ie bmts_invoice) but when i load the invoice customization page it just white screens, deleted the folder and files and the page loads again

i dont really understand your question. All i want is for the invoice that is generated to show the correct line item total without tax. Having the cost column include the tax makes no sense. People assuming the column totals up which it doesnt because if you total the cost column its the total price not the subtotal price. My fix in the PDF works fine Im just concerned that if i update blesta the changes will get overridden with a new pdf template file.

I did try searching for it but couldnt find anything. Whats the inclusive tax calculation? I fix the problem by modifying the default_invoice_pdf.php file making the following change to calculate the cost field instead of using the total from the line item. Problem is that if the system is updated i think this will get overriden (not 100% sure about that). public function drawInvoice() { $options = $this->line_options; $options['y_pos'] = max($this->header_end_y, $this->GetY()); // Build line items $lines = array(); for ($i=0; $i<count($this->invoice->line_items); $i++) { $lines[] = array( 'name'=>$this->invoice->line_items[$i]->description, 'qty'=>$this->CurrencyFormat->truncateDecimal($this->invoice->line_items[$i]->qty, 0), 'unit_price'=>$this->CurrencyFormat->format($this->invoice->line_items[$i]->amount, $this->invoice->currency, self::$standard_num_options), 'price'=>$this->CurrencyFormat->format(($this->invoice->line_items[$i]->amount*$this->invoice->line_items[$i]->qty), $this->invoice->currency, self::$standard_num_options), /**'price'=>$this->CurrencyFormat->format($this->invoice->line_items[$i]->total, $this->invoice->currency, self::$standard_num_options),**/ );

In the detault template for invoices it seems to include the tax on each line item in the invoice in the field called cost. This seems confusing, it shouldn't show the total including tax. How can i change this? Right now it shows: description | qty I unit price I cost = qty * unit price * tax subtotal shows total without tax, tax line total line with tax it should be: description | qty I unit price I cost = qty * unit price subtotal = total without tax, tax = total taxes total = subtotal +tax

Just wanted to follow up if this issue has now been fixed, can i download a patch somewhere to get livechat working again?

Nevermind, i just found a way by using a 301 redirect to redirect the links to the right path. Seems to work but it would still be nice to be able to modify the variables.

Ok so there is now another issue. Clients are able to use http://clients.mydomain.com/client to log into their account, however when they select password reset it the URL generated is http://mydomain.com/client/ which doesnt exist since the billing system is really at http://mydomain.com/billing/client are these variables stored somewhere in the database or PHP code so i can update the URL it's generating. It would be nice to have a configuration page to override the variables in the system if needed.

After upgrading to Blesta 3.4 the chat window doesnt appear anymore at the bottom of the screen. I can still log into the admin side of the chat module. Is there anything specific I need to do after the upgrade to v3.4 to make it work again?

Nice.. that worked out perfectly.. thanks

yes i undid the regex changes and everything is working properly now, it seems that it only didnt work if the account was created in blesta prior to making the change. I have since installed version 3.4 and its still working, not sure if this was a bug fix included now in 3.4

ok so i guess then the next question is whether there is a way to create a specific alert based on if a users selects advanced configurable options so that a provisioning admin can be alerted to manually modify the hosting package in cpanel. I know that the system generates emails for new accounts etc, but it would be nice to have a short provisioning email generated with just the account information and what options need to be added to it. In an automated hosting environment you may not want to review ever single new account provisioning when its being automatically billed etc and only want to see the anomolies that you actually need to do something additional for.