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espservices

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Posts posted by espservices

  2. How to know what language phrases changed with upgrades

    in Support

    Posted

    Does Blesta team regular updates the https://translate.blesta.com/ with the new language pack everytime a new version is released? I want to start using Blesta and at https://translate.blesta.com/ the language I want to use its 61% completed. I'm willing to translate the remaining, but I need to be sure it's already the latest v4.5.2 pack and that every time a new Blesta version is released Blesta team updates the language files.

    Thanks

  6. Will Blesta meet GDPR law requirements?

    in Feature Requests

    Posted

    GDPR is comming very soon. Does Blesta dev team has any further update on this? The law comes into effect 25 May, so can Blesta team ensure us that before that date Blesta will meet and be compliant with GDPR? Because if not, any provider using Blesta will be unable to sell services to companies located in Europe. When I mean unable, I know it's possible, but it will break the law. 

    I'm not here to discuss if people agree on GDPR or not. The only thing I can say is that is a very serious law and the fines and penalties are very hard! Also it's very hard to be compliant. So I please request Blesta team to dedicate the time needed to do this right.

    Besides this, keep up the good work. Blesta is great!

  7. What are Email Mobile Templates?

    in Support

    Posted

    33 minutes ago, Paul said:

    Just to add, if for no other reason than to take a few more wacks at this dead horse:

    My mobile email is set to my phone number @ my cell provider. Many cell providers provide an email to SMS gateway. Email the address, get a text message. In this way, the mobile emails go to my phone as a text message. Great for emergency support and orders.

    Thaks dor the advise! Will ask if my telecom provider has that feature. That use case scenario is the one that closest meet my needs.

  8. [Plugin] Support Manager Pro - Tickets Delete, Merge, Spam, Multiple Tickets.

    in Contribute

    Posted

    13 hours ago, PauloV said:

    Hello To All :)

    Just to update that im still working, I was thinking that I could finish this week but there is more work to be done on the Plugin. Give me a few more days to finish ;)

    Regards to all :blesta:

     

    Take the time as you need to do it right! I prefer to wait rather than have a "buggy" version. Keep up the good work and continue to value quality over speed! :)

  9. Merge Tickets

    in Support

    Posted

    1 hour ago, Tyson said:

    We resolved that issue with the dialog box not appearing for v4.3.0. It appears to affect the Chrome browser.

    Yes, I was using Google Chrome. Glad to see you fix the issue!

  12. Best way to bill hourly consulting services?

    in Support

    Posted

    17 minutes ago, Paul said:

    Ultimately what you're asking for I think would be the ability to order items that are not services.

    Thanks for the suggestion. About the ability to order items that are not services, probavbby yes is the case. But that is up to your team to decide the best way to do it. 

    For me at least and I think that for many freelancers having the ability for a client to buy hours of work in advance would be really great! 

  14. Increase Session Timeout?

    in Support

    Posted

    2 hours ago, Tyson said:

    Yes, they are already in the config file, however, there is no distinction made between admins or clients in the session TTL.

    Thanks for the info. Can you please consider on a future Blesta update to allow distinction between admin and clients? This is very usefull since in most cases the admins would require more session time than clients. 

    I speak for myself where I want for admin Blesta session to be at least 8 hours, that is my normal work day. But clients should required less session time, since it's not needed and they care a lot less about security, accessing Blesta sometimes using public/friends computers, etc.. 

  15. Best way to bill hourly consulting services?

    in Support

    Posted

    2 hours ago, Blesta Addons said:

    nice idea to ad a hourly billing system . i think already a request has been opened .

    Yes, because at the moment for hourly i'm using the one-time option. Having hourly option would be great.

    My use case is very usefull for consultancy services, where clients should be allow to buy using Blesta.

  19. Increase Session Timeout?

    in Support

    Posted

    On 27/07/2017 at 6:53 PM, Tyson said:

    In the interim you can update: 

    
/core/ServiceProviders/MinphpBridge.php

    At the bottom of the file is a set of TTLs: 

    
$ttls = [
    'ttl' => 1800, // 30 mins
    'cookie_ttl' => 604800, // 7 days
];

    Change the 'ttl' value to the number of seconds a session should last, e.g.: 

    
$ttls = [
    'ttl' => 14400, // 4 hours
    'cookie_ttl' => 604800, // 7 days
];

    Making these configurable from the config file should occur in v4.2.

    Im using 4.2.2. Are these options already on the config file? Whats the best way to increase the session time limit for both admin and clients? Thanks!

  20. Best way to bill hourly consulting services?

    in Support

    Posted

    Hi all,

    I'm starting to use Blesta and getting to know how the packages and forms work. I think I have already understand in overall how in works. 

    But I have doubts on the best way to setup a order form to bill clients hourly per consulting services.  

    I need hourly, daily, weekly and monthly packages as I leave bellow. The most common use will be clients ordering some hours or days depending on the work needed. Clients must be able to order 3 hours or 2 days for example.

    1 Hour – 5 €
    1 Day – 40 €
    1 Week – 150 €
    1 Month – 500 €

    I have been messing around but the way I'm making the hourly shows as "One-Time" and does not allow to select more than 1 hour. Can anyone please help me on this?

    What's the best way do do this? Thanks!

  21. Phpids

    in Support

    Posted

    On 20/03/2015 at 4:03 PM, Paul said:

    Eventually I'd like people to be able to use PHP IDS more, or whatever IDS system we ship with Blesta.

    Is the PHPIDS plugin fully compatible with latest version of Blesta (4.2.2), MariaDB 10.1 and PHP 7.1?

    Also I notice that the website phpids.org is "dead", so is this plugin being mantained and updated?

  22. What are Email Mobile Templates?

    in Support

    Posted

    21 minutes ago, BlestaStore said:

    you would get both emails for orders / tickets if you enter a mobile email address.

    Thank you for your effort to explain... but I still don't get the logic behind it. Maybe someone else can please explain this to me in a different way?

  23. What are Email Mobile Templates?

    in Support

    Posted

    10 minutes ago, BlestaStore said:

    Receiving orders and tickets. if you use the same email for both you don't need it.

    So lets see if I understand: I can have my man email address setup on my desktop where I receive all emails. But on my phone I can have just the mobile mail setup and decide to just receive tickets on mobile phone. That way when Im on the road I just receive tickets emails, correct? So is the only purpose/objective of the mobile email to allow me to decide exactly what notifications I receive on my mobile phone?

  24. What are Email Mobile Templates?

    in Support

    Posted

    Just now, BlestaStore said:

    You don't want to use it you don't need to use it. It's there if you have a separate email for your mobile phone. You can receive order confirmations and support tickets via that as-well so when you are out and about you can still receive information.

    Now I'm starting to understand. :) But I cannot see the login behind it. I have my main email setup both on my desktop and on my phone. In what use cases is the mobile mail useful? Can you give some examples?

  25. What are Email Mobile Templates?

    in Support

    Posted

    3 hours ago, BlestaStore said:

    here.thumb.png.667f25ef9fef20858d29853213302f67.png

    Thanks again! I see that. But in what specific cases is the mobile email used? Should I set a standard email to use when I'm on my desktop and the mobile email on my phone when Im on the road? Sorry but I really don't understand and cannot find anything about this on the docs. 

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