Debunker13

Tyson, Thanks for the thorough step-by-step. In an odd twist of fate, I no longer use any of those additional functions you mentioned and I’ve migrate away from hosting as a whole, so concern about meta integrity is pretty moot. For my purposes all that I need to is inform my staff they’ll need to update their passwords, and just re-authenticate my one payment portal. Thanks for the information and I will definitely use it in the future.

Actually after some fiddling I managed to hack the install. Installed the same version of Blesta as in my old hosted space, replete with new database. After reissuing my licence and completing the install, from phpMyAdmin dropped all tables then imported the tables and data exported from my previous install. Had to request a password reset from the portal, but I’m now in and invoicing. I spot checked about 5% of the client list, and I couldn’t find anything out of the ordinary. All my YTD reports are the same, I’m going to say everything is as it should be. I don’t know just how true to form or best practice this is, but it works. I’ve emailed my staff and customers to let them know they’ll have to request a password reset. Which bring about a unique feature request, ability to mass reset passwords.

I’m sure that I do. Where would I find it? Blesta install directory?

Recently my hosting provider went belly up. I've managed to pull my DB and all the files I would normally use. My question is now how do I get Blesta back up and running on this new site. From what I gather I can use PhpMyAdmin within cPanel and export my old DB info and then import it into my new DB. I'm trying to get a baseline best practice. Has anyone here had to do this? Or what other options do I have to get my data and company back operational. I do not have access to the old site being hosted, I have a complete cPanel backup, including an individual MySQL backup.

I've recently been noticing that invoice emails are being sent without the attached invoice. This was brought to my attention about a 2 weeks ago when a client told me they were getting payment due reminders, but couldn't find the invoice. Unless the setting to allow customer to set invoice settings breaks this, I normally manually enter my new clients. But I've even noticed this behaviour with clients I had entered back in version 2.x. The ability to select a global default delivery method would be nice, then clients could still change their delivery method.

I've been creating a few inoices of late. I notice during the creation stage that the lock on my safari URL bar disappears then reappears. Is this normal behaviour? Still have to upgrade to 3.4. Regards, Jean-Marc

I agree this will save me innumerable hours answering phone calls from clients asking why their current invoice doesn't reflect any payments they made. Previous version supported this feature why was it removed?

I can concur, I have turned taxes off in the company settings and every time I generate a new invoice or draft I see my inactive Tax number.

Much obliged. Thx

I seem to have run into an issue where I find myself unable to customise my invoices via uploading custom logos from the invoice customisation screen. The folder and folder permissions are all correct, and Blesta created the folder when I uploaded the first logo. Worked fine the first time, logged out then back in and now can't upload anything. This is the second time this has happened today. The only way I got around it was to reinstall Blesta from scratch. Anyone else having this issue and/ or found a fix?