hostingDifferent-Scott
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Posts posted by hostingDifferent-Scott
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I second this. I use an external support system and would like to make all support links link to it and not to blesta itself.
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I figured that. LOL Even though I can manually change the links in the database, blesta is overriding them by adding the base url to every link. Your plugin used to work but there must have been a change in blesta that now breaks it.
It also really sucks that I can't even manually change the links in the database. I have to delete the link all together and not have one.
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In the database it only shows http://help.hostingdifferent.com
However the actual link is http://my.hostingdifferent.com/hDclient/http://help.hostingdifferent.com
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I used to use it, but it stopped working. It added the default client portal url to the url I had added in the admin tools interface so for example the url on the webpage was http://my.hostingdifferent.com/hD/clienthttp://help.hostingdifferent.com.
It used to work fine, but something broke it.
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The problem with your suggestion is that the links are NOT coded in the structure.pdt file. They are merely variables and the sub-menu is auto generated based on some function. I have changed the master support link, but the autogenerated links in the sub-menu is where the problem arises.
Thank you for your suggestion!
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I use an outside support system and I would like the internal links to support to direct to it and NOT to the default system in Blesta. On the main portal page, I have support linking to my help system, but the internal links when a user is logged in, tries to redirect to blesta support module. I would like these to also redirect to my 3rd party support app.
I'm assuming I need to modify the routes, but I haven't the foggiest on how to to do that.
Any help?
Thanks!
Scott
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Looking for something similar!
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Thanks! I'll take a look.
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Thanks!
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I understand 3.0 was a complete rewrite, but this is a basic function, not luxury. If you have hundreds of clients, copying and pasting them into a mass email or using a 3rd-party app to mass email is clumsy and it is very necessary in our business to send out updates to all clients or clients within a certain product line. Just sayin'.
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Agreed! This should have been a function out-of-the-box. There are many times a webhost would need to send out a mass email (server issues, explanations, etc) and not even addressing promotional use.
Hopefully this will come sooner rather than later.
Having to create a separate email list in mailchimp, have every one of my clients "subscribe," which you know they won't all do, is a very painful process and for those that don't subscribe, they never get important notifications.
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Seems like a pretty basic feature.
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Am I just too tired and can´t find it? Is there a place to email all clients?
Thanks!
Scott
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Thanks! I was thinking it would have been much harder and looking through the source files.
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I'm going to go back and use my freshdesk support desk and I would like the support link in the portal to point to my freshdesk desk. Where would I change that link?
Thanks!
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Okay, let's not knock DirectAdmin!
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Yep, thanks!
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Agreed.
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For domains, we use NetEarthOne. They also use logicboxes but are not EiG-owned and prices are great.
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Agreed!
Change Links For Support
in Support
Posted
I don't know what changed. It used to work and now it doesn't. Glad it was added to the requests. I seconded it.