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Hello Paul/Tyson/Cody EU Commission Information: http://ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/telecom/index_en.htm How to Register for and Use the VAT Mini One Stop Shop (MOSS): https://www.gov.uk/register-and-use-the-vat-mini-one-stop-shop VAT Rates by Country: http://ec.europa.eu/taxation_customs/resources/documents/taxation/vat/how_vat_works/rates/vat_rates_en.pdf We need to "polish" Eu Billing/Pro-Forma invoices in blesta, there is alredy alot of talk in blesta foruns and a recent one in WebHostinTalk about how blesta needs to go to be fully EU compatible, so I open this forum to male "pressure" for you acomplish every aspect asap Im now finalising a new VAT MOSS Report for blesta (will release later today for free for evryone in EU) (VAT moss its finished please check here ) The most completed and Biggest Thread to fix all issues with EU/Pro-Forma invoices in Blesta Problem: New EU Law Compilant for Data Protection Solution: https://dev.blesta.com/browse/CORE-2463 Problem: Wirth the new EU Law that is active since 1 January 2015, EU consumers have to see prices with TAX of the country of origin. Wen activating tax inclusive or excluse, dosent reflect on order form prices. Solution: Wen a client is not logged in, in blesta, it show show a POPUP to select country of origin, or use GEO to pre select the country, but always have an option to the client change saving as a cookie or session. After that the order forms have to diplay prices with and without TAX, and also shoe the tax rate, for exemple show like this example [Hostin Plan starting at €1.23 and then below a note saying (Prices incl. 23% VAT)] Problem: Wen acidentaly creating an Pro-Forma invoice with "0" (zero) Euros, it converts automaticly to an "Final Invoice", this cannot happen, because sometimes we can make mistakes (i did, I put the price in the quantity field insted of the Unit Cost field) Solution: Do not auto convert "0" (zero) invoices to final invoice. Problem: Pro-Forma invoices numbering are not sequential. (CORE-1287) Solution: Dont reuse numbering wen converting a pro-forma invoice to an invoice, wen creating a new pro-forma invoice. Problem: Final invoices can be edited by Staff/Admin. (added sugestion naja7host) Solution: Wen Pro-Forma is enable on Blesta, put an option in ACL to disable Final invoice editing, only be able to edit "Notes" field on Invoice. Final Invoice (even if unpaid), cannot ever never be "EDITED" by any Staff/Admin with the ACL enable (i know in phpMyAdmin is always possible, but...). Problem: Invoice Details are changed, wen a client changes details in contacts. (i think there is alredy a CORE TASK) Solution: Save as an array the details in the invoice table in a new field Problem: Wen converting to final invoice the date mantains the original date. (CORE-1605) Alredy Fixed but not confirmed Solution: Wen converting to final invoice, put the date of the convertion. Wen there is a final invoice (Paid/UNpaid/Partial Paid), the date as to be always changed to the date of the convertion of the final invoice. Problem: We cannot create a manual final invoice, only Pro-Forma invoices. Solution: Wen Pro-Forma is enable on Blesta, add an option to convert to final invoice, even if unpaid. Sometimes we need to Creat a Final Invoice but "Unpaid". Problem: As I saw in webhosting talk: "the way it handles rounding for the transactions, the system stores the values to 4dp in the db so things like tax rules (as mentioned earlier in thread) and auto foreign exchange rate calculations lead to unexpected results because Blesta does the math to 4dp but Paypal for e.g. only cares about 2dp so the user could pay an invoice and suddenly end up with a 1c credit without knowing what went wrong." Solution: Calculate it better Alredy Fixed but not confirmed Problem: Wen final invoice, the email is not sended to the client. (CORE-1561 but not completed with a second wen Full Paid) Fixed and Confirmed Solution: Send an email with the invoice wen converted to final invoice, and also wen is full PAID. Problem: We dont have an option to create "CREDIT NOTES" wen voiding an invoice. Solution: Auto and Manually create a new type of document/invoice called "CREDIT NOTE" if voiding an invoice, with a new sequential numbering. Problem: Total tax, is not being saved in database on "invoice_lines" table. The value must be saved because rounding issues, this way we have to alwaes calculate tha VAT that was in that time to try to get the correct VAT/TAX total. For exemple for the Vat MOSS to work I have to make extra calculations to make it right, but there are companies that like to round value in Total of the invoice, and people that like to round in total for each line. Solution: Create a new field on invoice_lines table, and save the total vat/tax, also i think is better to sabe also the Tax Rate in this table, and not only the ID of the the external table to get the TAX Rate. Alredy Fixed but not confirmed Problem: Creating an account dosent validate VAT MOSS requirements. Solution: On order from wen creating an account, add option to tell if its a Company or an Individual, if company in "EU Country List" show default blesta company TAX Rule, if its an individual, than use the Tax Rule from the individual country in "EU Country", if the Company and or Individual is outside of EU, then show default TAX Rule from Blesta Company Country. Problem: Wen an pro-forma is converted to final invoice, we cannot find the old pro-forma number for tracking proposes. Solution: Add an option to show on Admin/Staff client invoices a new colum with the old number, and be able to search with the old number also. Problem: Custummers dosent have a Country Select Box to select "Country Tax" to show on Services and on Checkout (yes, i know after register the VAT is recalculated). Solution: Add an option or better yet a BOX to show (wen pro forma is enable in admin) on any Blesta Page wen enterying for the first time, (If not Logged In), to select a Country Flag with a warning telling its to show prices with country VAT. Exemple: All Flags or a drop box for countries If anyone elese as anything to add, or any opinion on how to, please share it here, we need this DONE asap Regards, PV

Good evening to you all, Really hoping someone can help. I'm in the process of installing Blesta. Everything on the install and configuration has run smoothly no problems at all. However I have just made a test client and signed up for a service which worked fine. Now the service has activated on my server via the CPANEL module and I can log into it via cpanel however on Blesta its still showing as PENDING and also the cron job "Provision Paid Pending Services" is sticking. Any help would be gratefully appreciated and like I have already said this is a brand new install and I have not changed any core files Thanks Jamie

When payments are recorded, invoices list the transactions but the date used is not the date the payment was received, it's the date a staff records the payment which is incorrect. The transaction date printed on an invoice should be the date the customer makes the payment not the date when we record the transaction on the system. For gateways e.g. paypal it's not an issue since the date applied is the same as the date received but for "offline" payment methods it's a problem. Example of situation: clients do bank transfers or wire transfers but don't notify me until days after, which is when the payment is recorded. If their invoice lists their transactions they want to see the actual transaction date, the date they know they paid, not the date I typed it on the system. This will result in problems with account reconciliation at the end of every month because the transaction dates on the invoices do not match up with the bank records or accounting records in Peachtree. The issue will be compounded at the end of the financial year when dates don't match up and the accounts need to be audited. Does this issue affect anyone else? My suggestion for a solution would be to replace the current date applied with the transaction date or have an option to allow users to choose which date they want to see on the invoice. What are your thoughts on this?

Hey Guys, Any help here would be greatly appreciated! I recently have started using Blesta and I think it's great...although I just had a call from a client that told they didn't receive an invoice they were suppose to. I'll try to go through everything I did. If someone could help me out to troubleshoot, I would greatly appreciate it. I set up Blesta sometime in Nov 2014. I added all my clients and created packages / services through the Universal Module. Because I was adding all my clients for the first time, I had to 'Manage' each service and change the 'Change Renew Date' on each service. I've gone through all of my 'Settings' so that a client should be invoiced 30 days before the renewal takes place (with another email coming a week before it's due and then 3 days after.) With the client in question I created the 'Service' on Dec 9, 2014 and then changed the renew date to Feb 13, 2015. It's now Jan 14, 2015 and they never received the 'scheduled' invoice. I checked my scheduled cron jobs for sending invoices and manually ran all the cron jobs... I feel like I might be missing something obvious or I may be misunderstanding the term 'change renew date,' but any help anyone could give me would be greatly appreciated.

Hi, We have created a plugin which will suspend client services if user did not pay for Invoice If anybuddy interested contact me using private message Ajay

Hi guys, When I click on view, to view an invoice, it takes about 20 seconds to generate the pdf. I'm sure it is not normal. In a fresh install, it was really fast, after I imported data from 2.5, it is that slow. Any ideas how can I speed this up? Thanks