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We are still testing a trial version but encounter a few issues and hope someone might be able to assist: 1/. When we test the prorate function, let's say we have 3 packages (Plan A, B, C) and each package have 3 month, 6month or 12month option.. if we upgrade plan A 12month to plan B 12month, the calculation seems to be correct. However, if upgrade from Plan A 12 months to Plan B 6 months (should only be $9 diff.) somehow the invoice creation shows customer owe more than $200.. (way off). Is this a bug or prorate plans must have the exact term? 2/. When doing upgrade/downgrade, Blesta add the "setup" fee for each plans.. we only charge the initial setup fee and don't charge an upgrade fee (but charge a downgrade fee).. is there a way to specify that? or does each upgrade, it will add the "setup" fee per the plan selected? 3/. When using smtp to send email, no invoices is being delivered.. only way to work is with php mail (which is not prefer method). We test our server smtp function and also able to do that via commend line.. any idea why smtp setting is not working? Thank you very much in advance for any assistance. Best regards, Boc

Not certain if this is a "bug' or maybe a code issue, but... The 1st invoice notification that gets sent out 2 days before payment is due has a " Pay Now (No login required) " When it is clicked it CORRECTLY goes to the client page where they can make payment http://support.mywebsite.com/client/pay/method/4/?sid=O5hzR8%2F2aaZzBt6Tq9s5e1wCaPbbs65s%2F2wIuXgOU8I%3D ================ Whereas the 2nd invoice notification that gets sent out 3 days after payment was due has a " Pay Now (No login required) " When it is clicked it goes to the home page . http://support.mywebsite.com/sub_folder/client/pay/method/4/?sid=O5hzR8%2F2aaZzBt6Tq9s5e1wCaPbbs65s%2F2wIuXgOU8I%3D ================ Here is the HTML SOURCE for the... 1st invoice notification : <p>Hi {contact.first_name},<br /> <br /> This is a reminder that invoice <strong>#{invoice.id_code}</strong> is due on <strong>{invoice.date_due_formatted}</strong>. If you have recently mailed in payment for this invoice, you can ignore this reminder.</p> <p><a href="http://{payment_url}">Pay Now</a> (No login required)<br /> <br /> Thank you for your continued business!</p> 2nd invoice notification : <p>Hi {contact.first_name},<br /> <br /> This is the <strong>2nd notice</strong> we have sent regarding invoice <strong>#{invoice.id_code}</strong>. It was due on <strong>{invoice.date_due_formatted}</strong> and is now past due. If you have recently mailed in payment for this invoice, you can ignore this email.<br /> <br /> <a href="http://{payment_url}">Pay Now</a> (No login required)</p> I do not see a difference in the HREF shortlinks for the templates. ================ I already checked out the forum post at... https://www.blesta.com/forums/index.php?/topic/3945-my-pay-now-no-login-required-link-isnt-working-34-workaround/#comment-29039 But I am not certain this is the same as my issue since one template is working correctly, while the other is not. =============== Look forward to your assist.

Hey Guys, Any help here would be greatly appreciated! I recently have started using Blesta and I think it's great...although I just had a call from a client that told they didn't receive an invoice they were suppose to. I'll try to go through everything I did. If someone could help me out to troubleshoot, I would greatly appreciate it. I set up Blesta sometime in Nov 2014. I added all my clients and created packages / services through the Universal Module. Because I was adding all my clients for the first time, I had to 'Manage' each service and change the 'Change Renew Date' on each service. I've gone through all of my 'Settings' so that a client should be invoiced 30 days before the renewal takes place (with another email coming a week before it's due and then 3 days after.) With the client in question I created the 'Service' on Dec 9, 2014 and then changed the renew date to Feb 13, 2015. It's now Jan 14, 2015 and they never received the 'scheduled' invoice. I checked my scheduled cron jobs for sending invoices and manually ran all the cron jobs... I feel like I might be missing something obvious or I may be misunderstanding the term 'change renew date,' but any help anyone could give me would be greatly appreciated.