Anton Qcl Posted November 14, 2013 Report Share Posted November 14, 2013 Version: 3.0.5Problem: page .../admin/plugin/support_manager/admin_tickets/index/closed/ doesn't open if exist at least one closed ticket on first page with summary "Онлайн кон Amyamoxylea 1 Link to comment Share on other sites More sharing options...
Tyson Posted November 14, 2013 Report Share Posted November 14, 2013 We need more information as described in How to Report a Bug. Everything is working fine for me. So what do you mean the page "doesn't open"? Do tickets not appear? Do you get a 404 response? Are you assigned to the support departments for which that ticket is assigned, or are you assigned to that ticket explicitly? Link to comment Share on other sites More sharing options...
Anton Qcl Posted November 14, 2013 Author Report Share Posted November 14, 2013 Everything is working fine for me. Did you try to add ticket with summary "Онлайн кон Link to comment Share on other sites More sharing options...
Tyson Posted November 15, 2013 Report Share Posted November 15, 2013 Did you try to add ticket with summary "Онлайн кон Link to comment Share on other sites More sharing options...
Anton Qcl Posted November 19, 2013 Author Report Share Posted November 19, 2013 Yes I did. The ticket list still display fine. I got an error on three different blesta-sites on two different servers. Or the page loads, but no tickets are listed, and you see a message that "There are currently no tickets with this status."? Page loads but no tickets are listed and no message too. I can provide you screenshot if you wish. You can try to turn on error reporting and check the page for errors, or look through the server logs for relevant errors. My error reporting row on config: Configure::errorReporting(1); In the logfiles are no errors. Link to comment Share on other sites More sharing options...
Tyson Posted November 20, 2013 Report Share Posted November 20, 2013 I got an error on three different blesta-sites on two different servers. What error? Page loads but no tickets are listed and no message too. I can provide you screenshot if you wish. Yes, we need as much information as possible to determine what issue you're experiencing and to try to duplicate it. My error reporting row on config: Configure::errorReporting(1); In the logfiles are no errors. Try Configure::errorReporting(-1); Link to comment Share on other sites More sharing options...
Tyson Posted January 10, 2014 Report Share Posted January 10, 2014 Are you still having this issue? Is anyone else able to duplicate? Link to comment Share on other sites More sharing options...
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