Virtovo Posted December 24, 2013 Report Share Posted December 24, 2013 Currently emails are sent from the email template email address and not the department address, is this normal behaviour? Is there any way to change it so ticket emails are sent from their department addresses? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted December 24, 2013 Report Share Posted December 24, 2013 Yes it is normal, you need to edit the email address on the template, there was a feature request I think about using the department emails. http://www.blesta.com/forums/index.php?/topic/1001-support-system-emails-per-department/ Quote Link to comment Share on other sites More sharing options...
0 Cody Posted December 24, 2013 Report Share Posted December 24, 2013 This is in 3.1. CORE-810. Michael 1 Quote Link to comment Share on other sites More sharing options...
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Virtovo
Currently emails are sent from the email template email address and not the department address, is this normal behaviour? Is there any way to change it so ticket emails are sent from their department addresses?
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