clamhost Posted March 18, 2014 Report Share Posted March 18, 2014 Hi, I had a client contact me directly and this error kept popping up randomly. http://gyazo.com/138d095e0e396bf72574079343bfefef How ever it has disappeared now. Link to comment Share on other sites More sharing options...
Tyson Posted March 18, 2014 Report Share Posted March 18, 2014 We need more info as described in How to Report a Bug. Although, I suspect the item the customer had in their cart does not have pricing set for the term selected. You may want to take a look at your package and double check the pricing. Going through your own order process should help narrow it down as well, if you can duplicate the issue. Link to comment Share on other sites More sharing options...
clamhost Posted March 18, 2014 Author Report Share Posted March 18, 2014 We need more info as described in How to Report a Bug. Although, I suspect the item the customer had in their cart does not have pricing set for the term selected. You may want to take a look at your package and double check the pricing. Going through your own order process should help narrow it down as well, if you can duplicate the issue. Thanks for the response Tyson. Our only problem is that there are a couple 100 canceled services in total. there is a couple 100 active services in total. basically we had to Cancel every service and re-add them again when we migrated from WHMCS to Blesta. and ever since there is between 20-30 price terms per product. and we are unable to remove them unable we can find out how to remove all the canceled services. without doing it through the database. for some odd reason earlier on I had to manually remove 300 invoices from the database manually. as it randomly generated 250-300 invoices when we imported all the data from WHMCS to blesta. the Invoices in question kept saying there was already something added to them. Link to comment Share on other sites More sharing options...
clamhost Posted March 20, 2014 Author Report Share Posted March 20, 2014 Any help regarding what I asked before. We have lost every order for the past week now because we cannot remove the price terms. Edit@ Manually went through every product. and changed the billing cycles to 1 2 3 4 5 6 7 and made every product that was having problems. have several monthly billing cycles instead. Seems to have fixed the issue. Link to comment Share on other sites More sharing options...
Cody Posted March 24, 2014 Report Share Posted March 24, 2014 Closing as not a bug. If you're able to reproduce the issue and can provide steps to duplicate as described in How to Report a Bug please start a new thread. Link to comment Share on other sites More sharing options...
Recommended Posts