hadzo Posted June 23, 2014 Report Share Posted June 23, 2014 I have an issue that involves two clients, would be great to have the ability to add 2 clients to the same ticket. Quote Link to comment Share on other sites More sharing options...
Michael Posted June 23, 2014 Report Share Posted June 23, 2014 Not sure about this one mate, Two different clients cross-connecting tickets :s. I agree with the part about allowing more than one user to the tickets but I think that's the contacts on the account, which is coming soon to give you more power on what can see what. Quote Link to comment Share on other sites More sharing options...
PauloV Posted June 23, 2014 Report Share Posted June 23, 2014 A better option is to be able to add a cc field to notify a second email adress Michael 1 Quote Link to comment Share on other sites More sharing options...
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