skillednerd Posted June 4, 2015 Report Share Posted June 4, 2015 The support manager as well as most other plugins are grayed out. No install button or anything. I made sure the files are on the server. I checked and and I have the php requirements met. Thanks! Quote Link to comment Share on other sites More sharing options...
0 skillednerd Posted June 4, 2015 Author Report Share Posted June 4, 2015 a reinstall of the vps corrected everything thanks again for your help Paul and Michael 2 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 4, 2015 Report Share Posted June 4, 2015 The support manager as well as most other plugins are grayed out. No install button or anything. I made sure the files are on the server. I checked and and I have the php requirements met. Thanks! means they are installed.. Plugins > Installed Tyson 1 Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted June 4, 2015 Report Share Posted June 4, 2015 Yes, make sure you are viewing the plugins from the [settings] -> [Plugins] -> [installed] page, not [settings] -> [Plugins] -> [Available]. Quote Link to comment Share on other sites More sharing options...
0 skillednerd Posted June 4, 2015 Author Report Share Posted June 4, 2015 Well then the support manager if its installed isn't there at all no support options. I had to reinstall the server for solusvm and change my vps with install so its a new one. Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think it messed something up. If it was installed isn't there uninstall button? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted June 4, 2015 Report Share Posted June 4, 2015 Well then the support manager if its installed isn't there at all no support options. I had to reinstall the server for solusvm and change my vps with install so its a new one. Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think it messed something up. If it was installed isn't there uninstall button? If you've installed the support manager go to Settings > System > Staff > Staff Groups > Admin > edit > check all for support and then F5. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted June 4, 2015 Report Share Posted June 4, 2015 [settings] -> [Plugins] -> [Available] lists all plugins in the system. Those that are grayed out are already installed. [settings] -> [Plugins] -> [installed] lists all plugins that are installed. If you install one and don't see it in the list, then something is not working properly. Quote Link to comment Share on other sites More sharing options...
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skillednerd
The support manager as well as most other plugins are grayed out.
No install button or anything. I made sure the files are on the server.
I checked and and I have the php requirements met.
Thanks!
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