serge Posted August 14, 2015 Report Share Posted August 14, 2015 I can see Invoices not paid are automatically voided, but after how many day from being past due? I can not found options/parameters for that but would like to understand how blesta is working on that? Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 14, 2015 Report Share Posted August 14, 2015 Thank you, I was ever checking there before but by the way there is no "auto void invoice" option. But you maybe mean it's match to existing option "Suspend Services Days After Due" ? The "Cancel Service Changes Days After Due" serge 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 14, 2015 Report Share Posted August 14, 2015 Settings > Company > Billing / Invoices > drop down box. Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 14, 2015 Author Report Share Posted August 14, 2015 Thank you, I was ever checking there before but by the way there is no "auto void invoice" option. But you maybe mean it's match to existing option "Suspend Services Days After Due" ? Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 14, 2015 Author Report Share Posted August 14, 2015 ok, Thanks, I see now, By the way, this option was not on my Blesta live server being runing an older Blesta version, but on my test server with last blesta version I can see this option is there. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted August 14, 2015 Report Share Posted August 14, 2015 ok, Thanks, I see now, By the way, this option was not on my Blesta live server being runing an older Blesta version, but on my test server with last blesta version I can see this option is there. not sure how they are getting automatically closed then haha unless the same cron is running from the test server. Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 14, 2015 Author Report Share Posted August 14, 2015 I see, But my test server have no clients or only test clients and not have cron enable for not having such issues Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted August 14, 2015 Report Share Posted August 14, 2015 How can you see the invoices are automatically voided? I think the only time an invoice is automatically voided is when a service change is canceled as Licensecart pointed out. If you're finding a voided invoice that was not done manually, you may need to check any third-party extensions to see if they have the ability to void invoices. Quote Link to comment Share on other sites More sharing options...
0 serge Posted August 14, 2015 Author Report Share Posted August 14, 2015 Thanks, no manual operation was done. I use universal module + license module only, and no customization on that at blesta install side Quote Link to comment Share on other sites More sharing options...
Question
serge
I can see Invoices not paid are automatically voided, but after how many day from being past due?
I can not found options/parameters for that but would like to understand how blesta is working on that?
Link to comment
Share on other sites
8 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.