murendie Posted September 25, 2015 Report Share Posted September 25, 2015 Hi I am new to Blesta & LAMP. My Blesta install is not receiveing tickets from my Email server any suggestions on where to check ? Thanks Quote Link to comment Share on other sites More sharing options...
0 Michael Posted September 25, 2015 Report Share Posted September 25, 2015 You need to give us more information...What type of importing are you using? IMAP, SMTP or Piping.What control panel if any do you have? Quote Link to comment Share on other sites More sharing options...
0 murendie Posted September 25, 2015 Author Report Share Posted September 25, 2015 I don't have any control panel. Its a debian system. My emails are hosted on a separate cPanel Server. I am using IMAP to connect to the email accounts. Quote Link to comment Share on other sites More sharing options...
0 Michael Posted September 25, 2015 Report Share Posted September 25, 2015 I don't have any control panel. Its a debian system. My emails are hosted on a separate cPanel Server. I am using IMAP to connect to the email accounts. Are the IMAP details correct, we've had users input the password wrong, it could be no imap installed on the server or something else. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted September 25, 2015 Report Share Posted September 25, 2015 Make sure your Blesta server can make an egress connection over that port (Check your firewall). Also, the mailparse pecl extension is required for mail parsing. Quote Link to comment Share on other sites More sharing options...
Question
murendie
Hi I am new to Blesta & LAMP.
My Blesta install is not receiveing tickets from my Email server any suggestions on where to check ?
Thanks
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.